Telstra/Bigpond Customer Complaints

I am getting a call from this number regularly saying they are telstra but then they are asking me all sorts of questions that telstra should know.  Another thing that makes me sus is that telstra are not normally this good at follow up......

this muber is telstra complaints line good to call when something doesnt go your way

It's a call from the Bigpond Twitter team. They are really worth contacting if any issues arise. As per you're comment, they are the best telstra support team with their following up times. Outstanding.