Was trying out an online quote, got forced to talk to someone via mobile, then they quoted me DOUBLE the amount I finally bought from elsewhere. Now, they keep calling me with random numbers like this! Annoying as! whats the point of an online quote if they call u with the quote n u have to answer more questions only to given a quote that is double anyone elses Youi - unbelievable really. Bought a bike to ride to work leaving car in garage 5 days a week. thought youi would be cheaper. even with the car being locked up everyday 5/7 days a week, they wanted 600 more a year than AAMI. Agree with everyone else. They are not cheap, their calling is harassing, and it was an 'online quote' which after seeing I knew I would not be taking up. They send a PIN to your mobile then hide the quote online so they can "call you to tailor the quote" why even suggest that you can do a quote online if they spam you further? It's YOUI $200 more than my current car insurer rang me 10 times now . Go away too pushy Asked for an online quote. Didn't get it, but they got my mobile number and have phoned me dozens of times, including at 9:00 at night! Who do they think they are to harass people like this? I won't be dealing with this company again! Same deal as everyone else online quote then called straight away had to hang up as sales man didn't understand "quote" pressured for bank detail to finalise the quote
total of 8 calls from 3 different numbers, in the matter of a few hours oh and add 2 voice mails
While trying to get an online quote and not wanting to be called on the phone, they automatically call you without any option to choose if you would prefer that or not.
I find this practice offensive and intrusive.
I go online to get quotes because I do NOT want to be called or to talk to someone on the phone.
I will NEVER insure with youi while this practice continues
Youi car insurance. If you go into their website for a quite, they request your phone number to receive a pin code to proceed, then they don't make available the quote system. they say they have to call you. now won't stop calling me. I asked them specifically to never call back and they go and call me at 8am, leave me alone. I got a quote for full comprehensive for my 2014 Audi S3 they're price was $3,500pa so I thought I'd call AAMI and they're price was $1,640pa with a better agreed value... hmmm which one should I go with lol Youi can save me $350 per year on my premium but will only insure my car for half the agreed value with my current insurer. I won't be insuring with them Caller: YOUI
I put in a claim for a water leak. They’re just trying to update me with my claim.
it's Youi insurance company. They have called me twice today … and each time they have the option to leave a voicemail. I don't understand why they wouldn't leave a voicemail … UGH!!! Caller: Youi
Seem like there quite a few upset client. I was in the same case, didn't like that they have to call me instead of just telling me what it is on their website via Quote system.
But I'm genuinely quite like them for a few reason. Firstly they their centre is Australia, located in Queensland (called with a (07).
Secondly is their attitude, some people may not like it but I can't help but think, "This guy seem quite an Australian." Very friendly way of talking, greeting and the whole thing, "mate, how you going."
The building insurance they gave me was OK so I went with it, Insurance.
Did an online quote, wanting to do it ONLINE. They miseladingly make you put in your telephone number thinking its for an ONLINE quote, then someone rings you right away weather you like it or not. Mine happened to be at 11 oclock on a weeknight. If i wanted to speak to someone i got your number i would of called. This makes people shop elsewhere, good way to lose business, Youi..
i needed to take this call I needed to take this call no biggy.... just calling to verify my upcoming bill.
27 complaints this year
142 total complaints
Northwest Express on (02) 6761 7190
I called back number (02) 6761 7190 spoke to a guy who said company name is Northwest Express.
Anonymous on (07) 3119 8096
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Anonymous on (03) 9021 6834
I always shout into the phone & tell them to f*ck off. I don't care if it's male or female....
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I Called Back on 0412 874 450
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