• Dre
    April 20, 2015
    Unknown
    Bexley, Australia
    Was trying out an online quote, got forced to talk to someone via mobile, then they quoted me DOUBLE the amount I finally bought from elsewhere. Now, they keep calling me with random numbers like this! Annoying as!
  • su
    April 24, 2014
    Unknown
    Adelaide, Australia
    whats the point of an online quote if they call u with the quote n u have to answer more questions only to given a quote that is double anyone elses
  • jacqui
    July 27, 2012
    Unknown
    Sydney, Australia
    Agree with everyone else. They are not cheap, their calling is harassing, and it was an 'online quote' which after seeing I knew I would not be taking up.
  • Anthony
    March 7, 2011
    Telemarketer
    Australia
    Youi - unbelievable really. Bought a bike to ride to work leaving car in garage 5 days a week. thought youi would be cheaper. even with the car being locked up everyday 5/7 days a week, they wanted 600 more a year than AAMI.
  • PJ
    February 26, 2016
    Unknown
    Berkeley, Australia
    It's YOUI $200 more than my current car insurer rang me 10 times now . Go away too pushy
  • Peter
    January 13, 2015
    Unknown
    Ambarvale, Australia
    Asked for an online quote. Didn't get it, but they got my mobile number and have phoned me dozens of times, including at 9:00 at night! Who do they think they are to harass people like this? I won't be dealing with this company again!
  • Louie
    February 4, 2014
    Telemarketer
    Sydney, Australia
    Same deal as everyone else online quote then called straight away had to hang up as sales man didn't understand "quote" pressured for bank detail to finalise the quote
    total of 8 calls from 3 different numbers, in the matter of a few hours oh and add 2 voice mails
  • Christian
    July 18, 2017
    Unknown
    Hawthorn, Australia
    I got a quote for full comprehensive for my 2014 Audi S3 they're price was $3,500pa so I thought I'd call AAMI and they're price was $1,640pa with a better agreed value... hmmm which one should I go with lol
  • CB
    September 27, 2013
    Telemarketer
    Abbotsford, Australia
    Youi can save me $350 per year on my premium but will only insure my car for half the agreed value with my current insurer. I won't be insuring with them
  • Kevin Brown
    November 17, 2017
    Unknown
    Victoria, Australia
    To get online quotes, if possible use fake details
  • BC
    November 13, 2017
    Telemarketer
    Maylands, Australia
    Like everyone else, I went online to get a quote for my car insurance and instantly got a call from YOUI. They have called about 10 times since and I have just ignored it so far. I went back to their webpage and noticed that when you hover over Start a Quote (right next to Quote by Phone!!), the pop up says "If we are able to offer you cover we will call you to discuss out best deal" - wish I had seen that prior to clicking! Bad way of doing business YOUI!!
  • Anonymous
    November 11, 2017
    Financial services
    Springfield, Australia
    I requested a quote - like most others more expensive than AAMI so told them not to bother calling me back and I did not want time to think about it.

    What happens - they called me back. I then got several marketing emails. I eventually sent in a complaint (via online form) telling tem DO NOT PHONE ME. DO NOT SEND ME EMAILS.

    What happened I got a call from (07) 3719 4800. AHHHHHHHHHHHH frustration. never going to touch YOUI again
  • Anonymous
    November 9, 2017
    Unknown
    Brisbane, Australia
    Rang briefly then cut out. No message was left. And yes I did seek an “on line” quote from Youi recently, but like everyone else they called me straight away and after an hour on the phone I decided not to proceed. Now I keep getting these calls.
  • Youi
    October 26, 2017
    Company
    Coorparoo, Australia
    Youi - my car insurance
  • Anonymous
    October 20, 2017
    Company
    South Australia, Australia
    my home and contents insurance provider
  • Jessica
    October 19, 2017
    Unknown
    Carnegie, Australia
    Youi insurance. I didn't renew my insurance with them as the price skyrocketed in the second year (that's how they get you right? cheap in the first year, then they bump it up and hope you don't notice and you just pay it). I decided to go with a different insurer and now they constantly call and leave voice mail messages and txt messages all day for WEEKS! I have told them I don't need their insurance anymore but they still keep calling.
  • Anonymous
    October 12, 2017
    Company
    Balcatta, Australia
    I asked them specifically to never call back and they go and call me at 8am, leave me alone.
  • Anonymous
    October 11, 2017
    Unknown
    Adelaide, Australia
    Youi is my car insurance provider
  • Anonymous
    October 5, 2017
    Unknown
    Bonbeach, Australia
    said they would email copy of my quote only sent me their terms and conditions no mention of actual quote.. but in prior conversation had almost begged me to sign up documents unseen..
  • Don't trying to get a quote from them
    September 11, 2017
    Telemarketer
    Nunawading, Australia
    I was trying to get an 'onlin quote' from Youi and end up with a 15 mins talk! Their insurance is very expensive! Twice of my current one and more excess fee! I ask them do not give me any 'feedback call' but they keep calling me anyway.

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18 complaints this year

123 total complaints

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