• Peter
    September 16, 2017
    Scam
    Australia
    STAY AWAY FROM CAPITAL PRINT SOLUTIONS

    A salesmen at their company called me telling me they purchased corporate office supplies and that I HAD TO TAKE 12 MORE CARTRIDGES

    I NEVER HEARD OF THIS COMPANY BEFORE!!!!!

    within 20 minutes i had an invoice sent to me for over $3000!!

    i found online that they are linked to this

    http://www.theage.com.au/victoria/cold-callers-sell-farming-couple-with-one-printer-enough-ink-to-last-1700-years-20170309-guuhpl.html

    DO NOT TALK TO ANYONE FROM THIS COMPANY. I WILL BE POSTING THIS EVERYWHERE TO WARN PEOPLE FROM THIS COMPANY
  • VO
    September 28, 2012
    Telemarketer
    Australia
    They have been HARASSING us for ages despite being told not to call. They are smarmy, rude and quite frankly obnoxious. Oh and "db" me thinks you are tarnished - GOLDEN BOY
  • Nicola
    July 17, 2020
    Unknown
    Australia
    Capital Print Solutions would send me cartridges without me ordering them and then send an invoice. I had over a years supply of cartridges before I cracked it with them!
  • Anonymous
    November 15, 2018
    Scam call
    Australia
    “MORGAN KING“ IS A NEW COMPANY STARTED BY JASON CADD, JOHN MORGAN AND EBONY KING

    STAY AWAY FROM THIS COMPANY THEIR CON ARTISTS
  • Michael A
    August 29, 2013
    Telemarketer
    Australia
    My wife was scammed by these guys, so i took them to VCAT and recovered 100% of everything i paid them over a 13 month period. Have a read of the court order. You will not see a more damming review of any business from a conservative judge.

    https://www.dropbox.com/s/ohqzmmpsl9ya28f/atwell-13.doc

    If i was a morally challenged employee of theirs i would be jumping ship as they will not be in business for much longer. I am sure this precedent will create a tidal wave of disgruntled customers taking the same action.

    Good luck, don't tolerate being ripped off by these con artists.
  • Anonymous
    November 27, 2019
    Scam call
    Australia
    This is still going on in 2019. "Barry from Capital Print Solutions". What a slimey sleeze bag!! Continues to call even though I've lost count of how many times I've asked to be removed from their contact list. Dodgy, dodgy, DODGY!!!
  • Anonymous
    December 1, 2018
    Unknown
    Australia
    Is this mob Morgan King mixed up with with Murray?
  • Peter
    September 16, 2017
    Scam
    Australia
    Spoke to a guy from Capital Print Solutions that said they had taken over Corporate Office Supplies and I had to take another 12 cartridges.

    Capital Print Solutions then sent me an invoice for a product i didnt order and wouldnt take the stock back. they then offered me a product voucher in which they said i had no option other than to take one or the other.

    STAY AWAY FROM CAPITAL PRINT SOLUTIONS THEY ARE A SCAM!!!! I FOUND THIS NEWSPAPER ARTICLE OF THEM SELLING 1700 YEARS OF PRINTER CARTRIDGES

    http://www.theage.com.au/victoria/cold-callers-sell-farming-couple-with-one-printer-enough-ink-to-last-1700-years-20170309-guuhpl.html
  • JI
    January 22, 2014
    Unknown
    Australia
    ahhh... The dreaded Better Image. Run by Melbourne's shadiest family, aka The "Pegoli's". Just threaten legal action next time they call, they've already been investigated by Victorian police back in 2011. Check it out... its online!
    If they claim that you still have product vouchers or any orders placed on hold for what ever stupid reason they come up with, when you know that in fact you DO NOT? Just tell the person on the phone to put Leo Pegoli on the phone to speak with you as you have a representative from the Corruption and Crime Comission (from whatever state you live in)on hold waiting to have a chat with him.
    Trust me... they'll never harass you ever again!!
  • Cat
    September 4, 2012
    Telemarketer
    Australia
    Printing Consumables - Wouldnt take No for an answer - 4 times. In the end I said "have a nice day" and then hung up...
  • IgotPlayed
    July 3, 2012
    Unknown
    United States
    He has 3 kids? He told me he doesn't have any. He said he has been engaged, but never married and has no kids.
  • karen Townsend
    June 25, 2012
    Unknown
    Australia
    This company borders on harrassment - they constantly call even after being asked no to - I just ignore the number when they ring now - I got 3 calls today and would say they call ever other day.
  • rebecca
    November 10, 2011
    Telemarketer
    Australia
    Hey I'm a reporter for The Australian and am looking in to this - would love to hear from people that have been the recipients of cold calls from printer consumables companies.
    Get in touch with me at puddyr (at)theaustralian.com.au
  • Kim
    August 22, 2011
    Telemarketer
    Australia
    These were the most rude and arrogant people I have ever had the displeasure to answer my telephone to. Firstly, I am a PRIVATELY LISTED RESIDENTIAL number who is registered on the "DO NOT CALL REGISTER". Secondly, they do not identify themselves or their company and thirdly from everything that I am reading are the biggest con artists currently going!
  • Kerry
    March 21, 2011
    Telemarketer
    Australia
    extremely pushy company - i ignore their callswhen I identify the number, or hang upas soon as I realise who it is

Sample complaints we have found for (03) 9910 5300

  • Jimmy
    they have been cheating people for so many years. Now they changed company name to The Better Image ....
    They have been investigated by ACCC and CCC in WA and QLD right now.
    They sell remanufactured printer cartridge as origianls.
  • Kim
    eesteves @ TheBetterImage.com.auSend her an email will ALL your phone numbers. After years of horrible callings. They have finally stopped!
  • Trina01
    Hi All

    We have been caught out by Better Image, I have found a couple of reports that they are running a scandal and they are extremely pushy.  I advised them just today that due to a family members illness we were having to close the business and the response from (Anneliese), well how are we going to get paid.  I was disgusted, I have since emailed the reports I have found and forwarded them to Better Image, and I guess my only course of action now is to take it up with the Ombudsman.

    Thanks everyone for posting, it is good to see they have the same a**hole attitude to everyone
  • Sarah
    I have been getting calls from The Better Image for almost a year. After telling them NEVER to call again, they then ramped it up and called 4 times a week for months.  I ended up having to resort to abusing them to get any results!  They stopped calling (bliss!!) but just got a call today after only 4 days.Spread the word, we need to put bullies like this out of business!!!!!!!!!!!!!
  • tom collins
    S I worked for them n quite frankly loved the job, what customers need to understand is u call all the Shots,, at the end your the one that decides wether to buy or not, yes i will admit i hate telemarketers as wellBut u know wa ask any of my customers if were rude or doddgy or wa evr u wanna say about tbi They say good things about us , from all the complains i read sounds like cold callers ,(who arent experience)Make da mistake of frequent calling the same number or dealing with customer service issues (who by the way dont have a clue om how to solve those issues) lol im not tryn to justify anything we do ,there are bad reps but thats all companies, if u have issue get c/s on da phone , to many calls request to be put on the black list (fyi if ur rude u jus might not get on the list) °°° now dont u guys think if  the better image was a scam it would of been shut down by now , i read all the articles about tbi being a scam...dts good journalism for u lol every article trys to shame tbi but the sad truth its ur fault for not paying attention to wa u purchase ,to.wa u agreed to , n wa u signed for. Kuz if it was me on the other side of the phone i would pay close attentkon to evry word the rep said , why kuz i have to pay for da toners , duhhhh n for da bloke dat said obnoxious yanks , its american u racist pr¡©k , sorry im American n hate da expression yank ,hope my input  really helps someone. Or gets me a sale lol jus kidding ask for tom collins maybe i kould help °°°°
  • Jay
    Yep, they're trying to sale cartridges. I've told them 6 times now that we've sold the office and will never again require another one from them, but they call once a week.

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