• VO
    September 28, 2012
    Telemarketer
    Australia
    They have been HARASSING us for ages despite being told not to call. They are smarmy, rude and quite frankly obnoxious. Oh and "db" me thinks you are tarnished - GOLDEN BOY
  • Peter
    September 16, 2017
    Scam
    Australia
    STAY AWAY FROM CAPITAL PRINT SOLUTIONS

    A salesmen at their company called me telling me they purchased corporate office supplies and that I HAD TO TAKE 12 MORE CARTRIDGES

    I NEVER HEARD OF THIS COMPANY BEFORE!!!!!

    within 20 minutes i had an invoice sent to me for over $3000!!

    i found online that they are linked to this

    http://www.theage.com.au/victoria/cold-callers-sell-farming-couple-with-one-printer-enough-ink-to-last-1700-years-20170309-guuhpl.html

    DO NOT TALK TO ANYONE FROM THIS COMPANY. I WILL BE POSTING THIS EVERYWHERE TO WARN PEOPLE FROM THIS COMPANY
  • Michael A
    August 29, 2013
    Telemarketer
    Australia
    My wife was scammed by these guys, so i took them to VCAT and recovered 100% of everything i paid them over a 13 month period. Have a read of the court order. You will not see a more damming review of any business from a conservative judge.

    https://www.dropbox.com/s/ohqzmmpsl9ya28f/atwell-13.doc

    If i was a morally challenged employee of theirs i would be jumping ship as they will not be in business for much longer. I am sure this precedent will create a tidal wave of disgruntled customers taking the same action.

    Good luck, don't tolerate being ripped off by these con artists.
  • Peter
    September 16, 2017
    Scam
    Australia
    Spoke to a guy from Capital Print Solutions that said they had taken over Corporate Office Supplies and I had to take another 12 cartridges.

    Capital Print Solutions then sent me an invoice for a product i didnt order and wouldnt take the stock back. they then offered me a product voucher in which they said i had no option other than to take one or the other.

    STAY AWAY FROM CAPITAL PRINT SOLUTIONS THEY ARE A SCAM!!!! I FOUND THIS NEWSPAPER ARTICLE OF THEM SELLING 1700 YEARS OF PRINTER CARTRIDGES

    http://www.theage.com.au/victoria/cold-callers-sell-farming-couple-with-one-printer-enough-ink-to-last-1700-years-20170309-guuhpl.html
  • JI
    January 22, 2014
    Unknown
    Australia
    ahhh... The dreaded Better Image. Run by Melbourne's shadiest family, aka The "Pegoli's". Just threaten legal action next time they call, they've already been investigated by Victorian police back in 2011. Check it out... its online!
    If they claim that you still have product vouchers or any orders placed on hold for what ever stupid reason they come up with, when you know that in fact you DO NOT? Just tell the person on the phone to put Leo Pegoli on the phone to speak with you as you have a representative from the Corruption and Crime Comission (from whatever state you live in)on hold waiting to have a chat with him.
    Trust me... they'll never harass you ever again!!
  • Cat
    September 4, 2012
    Telemarketer
    Australia
    Printing Consumables - Wouldnt take No for an answer - 4 times. In the end I said "have a nice day" and then hung up...
  • IgotPlayed
    July 3, 2012
    Unknown
    United States
    He has 3 kids? He told me he doesn't have any. He said he has been engaged, but never married and has no kids.
  • karen Townsend
    June 25, 2012
    Unknown
    Australia
    This company borders on harrassment - they constantly call even after being asked no to - I just ignore the number when they ring now - I got 3 calls today and would say they call ever other day.
  • rebecca
    November 10, 2011
    Telemarketer
    Australia
    Hey I'm a reporter for The Australian and am looking in to this - would love to hear from people that have been the recipients of cold calls from printer consumables companies.
    Get in touch with me at puddyr (at)theaustralian.com.au
  • Kim
    August 22, 2011
    Telemarketer
    Australia
    These were the most rude and arrogant people I have ever had the displeasure to answer my telephone to. Firstly, I am a PRIVATELY LISTED RESIDENTIAL number who is registered on the "DO NOT CALL REGISTER". Secondly, they do not identify themselves or their company and thirdly from everything that I am reading are the biggest con artists currently going!
  • Kerry
    March 21, 2011
    Telemarketer
    Australia
    extremely pushy company - i ignore their callswhen I identify the number, or hang upas soon as I realise who it is

Sample complaints we have found for (03) 9910 5300

  • James
    Just had a call from an American guy who was trying extremely hard to try and sound Australian, he has called repeatedly over the last week & will not take no for an answer.Very pushy & wanted to set us up on a 30-day account whereby they would send out toner for us to try & charge us if we did not return them.We will now be ignoring calls from their number, or hanging up on them.
  • PS
    I've made the mistake of buying from them once. Now they call me at least once every few weeks even though I told them I won't be needing any more for the rest of the year. Their ink is nothing special, the prices are not competitive and the ink doesn't last long despite their claims of it being high yield. Last time they told me that they will be sending me a Coles Myer gift card because I was a good customer, free gift card? No worries I agreed to that. Then they called back (someone else this time) that day to confirm my order of 8 ink cartridges. Excuse me, when did I place that order? The rep told me that I had to confirm this order in order to receive the gift card. Of course I said nice try but no thanks, you can keep your gift card. This was just one of many sales tricks that they use. I would suggest people to register their number on the Do Not Call Registry and hope TBI stops harassing you.
  • Leigh
    Yeah, they never stop calling.  I've said no, hung up on them, been rude, spoken to their managers and told them to piss off.  The other day I said "we have hundreds of printers, and would love to talk to you about cartridges, please hold".  11 minutes he stayed on hold.  They've called 7 times today.  I left them on hold till they hung up every time.  Scum of the earth.  They call so much I recognise their back ground noise, and demand to know if they're TBI /ITCI.
  • Nacho
    So, this is still going on... These morally challenged individuals have a special part of hell set aside for them. You know, like in Little Nicky, the movie... Where Hitler has his appointment with the devil for his special "daily pineapple"... If you haven't seen it, you should.
  • Jimmy
    they have been cheating people for so many years. Now they changed company name to The Better Image .... They have been investigated by ACCC and CCC in WA and QLD right now. They sell remanufactured printer cartridge as origianls.
  • KMT
    You people at Better Image, ITCI, MyComm or whatever other name you have for yourselves are crooks - I have been avoiding calls from you for months and after receiving an initial call from one of your sales reps who was pushy and rude - then today accidentally picked up the phone only to have the lady tell me she was calling to confirm our order for cardridges!  I'm so bloody angry - I would and NEVER will order anything from this company and am now about to make a formal complaint to the ACCC!

Do you have a comment about (03) 9910 5300?

Your name
Who called you?
Message
Call type
Join the discussion...
Post a comment
Spam Report Card
Spam Score
50.00%

0 complaints this year

131 total complaints

Recent Comments