Spam Report Card
Spam Score
70.00%

4 complaints this year

27 total complaints

Recent Comments

  • emma
    May 8, 2012
    Unknown
    Somers, Australia
    Iselect online quote also didn't request a call was just investigating. I have received 3 calls from this number in the last hour - every time I picked up they hung up!!!! NOT HAPPY!!!!!
  • Bradley
    June 25, 2014
    Unknown
    Brisbane, Australia
    OK i'm confused I just used the online quoting process with iSelect and now they have started to ring. Thats fine because I want car insurance and have no issues speaking with them for a change. So why the hell do they ring and then keep hanging up as soon as I answer. I have received 3 calls in 20min, this is a dumb service! Not to mention its annoying.
  • BL
    June 25, 2014
    Telemarketer
    Bondi, Australia
    Let's be honest, if you can't get a quote online without having to provide a phone number, don't use the online quote service.

    The reality is, most online cost compare sites use the same rules and access the same insurers and will provide you similar outcomes.

    If you found a service that offered exceptional value, you'd undeniably be so interested that you'd call them. Either that, or a follow up email from them would prompt you to enquire further, or take out a policy.

    Let's be honest... being chased and annoyed til you answer a call because providing a phone number was the only way you could get the info you were after IS NOT 'clever marketing', it's gutter level SALES tactics, with the offices of these people populated to overflowing with desperate people who will do whatever they need to, within what the law allows, to get a sale.

    'Clever' business with a 'proper' understanding of what constitutes real customer value DO NOT engage in these tactics.

    Any insurance feral who'd like to take this discussion up on a major topic group inside LinkedIn can join any of the major marketing and business discussion groups and post a thread, seeking comment about how their company's practices are REALLY perceived by marketing professionals.

    No surprise I've EVER seen any of these types venture into a professional forum and ask for comments about how they do business. They'd be crucified.

    Meantime people, try any of the growing number of smart phone call manager/call blocker apps that let you block known nuisance numbers and anonymous callers and boot them straight to voicemail. You'll never even hear your phone ring!

    Search for:
    'Call Blocker' for Android
    'Call Bliss' for iPhone
    etc

    Either that or email them via their web mail service and tell them thankyou but sod off, if I was ever thinking about taking out a policy via you, your call centre staff convinced me otherwise.'

    In closing, remember that resellers of finance and insurance, as they have been from time immemorial, are bottom feeders. Treat them for what they are.
  • Sandy
    June 23, 2014
    Unknown
    Mosman, Australia
    They've called many times during work hrs. Would be good if they left a message.
  • iSelect 💩 stop calling.
    June 21, 2014
    Telemarketer
    Melbourne, Australia
    I enquired online with iSelect about health insurance and was asked to put a mobile number. Now they keep harassing me with calls. I've had 7 in the last 3 hours. Won't be making that same mistake again.
  • Shanna
    September 2, 2013
    Unknown
    Potts Point, Australia
    I enquired online with iSelect re: home loan information last week. I received the missed call today, no voice mail. Googled and came across this. Seems like it is a trend with iSelect getting your contact details?
  • anomos1
    August 7, 2013
    Unknown
    South Melbourne, Australia
    It's iSelect. I've received 4 missed calls in the last 30 minutes (no voice mail) plus one 'hang up' when I answered. I'm regretting enquiring about home loans with them now. It's too pushy/sales focused for my liking.
  • Apple
    July 31, 2013
    Unknown
    Cranbourne, Australia
    If you need life insurance you will have to use a broker; it's unfortunate but that's how it works. I wanted AMP but simply it was a mega hassle to do it through them and easy to do it through iSelect. Them the breaks!
  • der
    July 18, 2013
    Unknown
    Australia
    i got a call from this number with them asking for me (which i verified 'speaking'). they told me they were calling from commbank and i told them i was busy (as i didn't believe them). i promptly hung up.
  • Peter
    May 14, 2013
    Unknown
    Australia
    It's MLC life insurance trying to sell life insurance this number started calling me when I used iselect this is harassment dont use brokers
  • kathy
    March 14, 2013
    Unknown
    Sydney, Australia
    it is a life insurance company
  • Nikki
    March 7, 2013
    Unknown
    Blacktown, Australia
    How do you block this number
  • Nikki
    January 15, 2013
    Unknown
    Sydney, Australia
    I keep getting calls (4 a day) from these people!
    No message if unanswered and sometimes they just hang up if I pick up the phone
  • Mark
    October 4, 2012
    Unknown
    Victoria, Australia
    This number just called my mobile, rang once I didn't even have time to pick up.

    I did ask iSelect for a quote last week, but would be nice to be given longer to answer.
  • Nicole
    August 8, 2012
    Unknown
    Cremorne, Australia
    Voicemail is there for a reason!
    grrrrrrrr
  • Debbie
    July 19, 2012
    Unknown
    Ballarat, Australia
    How do I stop them calling me? They are clling all the time and there is on one there....
  • Popes
    July 18, 2012
    Telemarketer
    Ryde, Australia
    iSelect ringing me and calling the wrong number. Dave, I hope you get your life insurance sorted!
  • Sarah
    July 2, 2012
    Telemarketer
    Adelaide, Australia
    just added to my blocked caller list! ringing everyday. I also didn't want any further info or calls from iselect
  • Fiona
    June 30, 2012
    Unknown
    Adelaide, Australia
    I answered a call from this number, but there was just silence and then a hang up. I have had no dealings whatsoever with i-select and am quite irritated if this is what classes as telemarketing these days!
  • Steph
    June 19, 2012
    Unknown
    Melbourne, Australia
    I get calls from this number almost every weekday for he past 2 weeks. Very annoyed.

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