Posted on November 7, 2019 Caller type: Unknown Location: Australia
Caller: Telstra Telstra calling re account issues (overcharging as usual) which I tried to resolve via live chat and got absolutely nowhere. I missed the call and now they just don’t answer. Why do we continue to waste our time with this provider?! Their service is garbage.
4 found this comment helpful
4
Anonymous
Posted on July 23, 2019 Caller type: Call centre Location: Australia
Caller: Telstra Return support call from Telstra. I had a issue which could not be resolved over live chat. It is their online chat help call centre.
3 found this comment helpful
3
Anonymous
Posted on January 11, 2019 Caller type: Unknown Location: Australia
Called 7 times one after another - no one there - now blocked!
3 found this comment helpful
3
Anonymous
Posted on October 15, 2019 Caller type: Unknown Location: Australia
On hold to Telstra about a complaint, then line went dead and then received two calls, rung just once. Not happy
1 found this comment helpful
1
John
Posted on March 4, 2019 Caller type: Call centre Location: Australia
Caller: Telstra Overseas A follow up to find out if I ever got my account the answer NO but it is paid through little help from them after a 69 minute phone call should teach them English so they can be understood.
1 found this comment helpful
1
Anonymous
Posted on February 27, 2019 Caller type: Unknown Location: Australia
Caller: Telstra Following up on online chat.
If I wanted to talk on the phone I wouldn't have used the Chat service
1 found this comment helpful
1
Anonymous
Posted on November 8, 2018 Caller type: Unknown Location: Australia
Called me 4 times in a span of 2min. Did not call back, probably a scam.
1 found this comment helpful
1
Anonymous
Posted on January 12, 2022 Caller type: Unknown Location: Australia
telstra really cares about you. criminals.
0 found this comment helpful
0
Anonymous
Posted on July 7, 2021 Caller type: Unknown Location: Australia
Caller: Telstra I was on the phone to Telstra about an issue and the line disconnected. This was the Technician I was talking to ringing me back to complete the call.
0 found this comment helpful
0
Anonymous
Posted on February 19, 2020 Caller type: Scam call Location: Australia
Caller: Telstra apparently Said about our home phone on voicemail, we don't have a home phone haven't had one in over 12 months. Tried calling the number back but wouldn't connect
0 found this comment helpful
0
Jase
Posted on December 13, 2019 Caller type: Call centre Location: Australia
Caller: Telstra Same with mine. But rang twice with one ring.
0 found this comment helpful
0
Vicki
Posted on October 7, 2019 Caller type: Unknown Location: Australia
There was a voicemail left, but no message on it. If it is Telstra they should be courteous & professional enough to say that it is them calling. Happened to me 4 times. I'm expecting Telstra to phone me, as I was told last Friday that they would phone me today the 7th October at about 8:30am. I have been waiting more than 1 month for Telstra to port my number over. Not impressed with customer service as I have been chasing them to do this. Shouldn't be up to me to keep chasing.
0 found this comment helpful
0
Terry
Posted on September 24, 2019 Caller type: Company Location: Australia
Caller: Telstra Cusomer Support Calling back giving me an update on my recent billing/account issues.
0 found this comment helpful
0
Bendigo Health Drs' Y or N (YES or No) Appointments Responce Service.
Posted on September 10, 2019 Caller type: SMS Location: Australia
Telstra Customer Support Employee, Aussie, was told to call back as asked, and instead started ringing over and over, both Landline and Mobile, but says nothing and hangs up. Extremely annoying.
0 found this comment helpful
0
Anonymous
Posted on September 3, 2019 Caller type: Unknown Location: Australia
It is actually Telstra. I was just talking to them about my account. After the call was disconnected they called me straight back on this number.
0 found this comment helpful
0
Anonymous
Posted on August 26, 2019 Caller type: Unknown Location: Australia
Caller: they said it was telstra said they were looking for my husband who had trouble with his myer card. He does not have a myer card. He tried to ring back, appears to be a hoax.
0 found this comment helpful
0
Anonymous
Posted on August 20, 2019 Caller type: Unknown Location: Australia
Caller: Telstra This number belongs to Telstra
0 found this comment helpful
0
Jo
Posted on August 8, 2019 Caller type: Service Location: Australia
Caller: Telstra helpline return call I called telstra's 132200 helpline and my mobile dropped out in the middle of my support. The person helping me rang me immediately back on this number to contine helping me.
0 found this comment helpful
0
Anonymous
Posted on July 26, 2019 Caller type: Unknown Location: Australia
They called, I was on another call so it hung up and I can’t call back
0 found this comment helpful
0
Anonymous
Posted on June 29, 2019 Caller type: Scam call Location: Australia
Caller: Scam? Called 4 times in space of 1 min. Did not answer. Turned phone off on the 5th time and they left a message (just air) no -one talked. Have now blocked.
Some comments above says this is Telstra - I don't have an account with Telstra
Comments on (03) 9065 7000
Anonymous
Posted on November 7, 2019Caller type: Unknown
Location: Australia
Telstra calling re account issues (overcharging as usual) which I tried to resolve via live chat and got absolutely nowhere. I missed the call and now they just don’t answer. Why do we continue to waste our time with this provider?! Their service is garbage.
Anonymous
Posted on July 23, 2019Caller type: Call centre
Location: Australia
Return support call from Telstra. I had a issue which could not be resolved over live chat. It is their online chat help call centre.
Anonymous
Posted on January 11, 2019Caller type: Unknown
Location: Australia
Anonymous
Posted on October 15, 2019Caller type: Unknown
Location: Australia
John
Posted on March 4, 2019Caller type: Call centre
Location: Australia
A follow up to find out if I ever got my account the answer NO but it is paid through
little help from them after a 69 minute phone call should teach them English so
they can be understood.
Anonymous
Posted on February 27, 2019Caller type: Unknown
Location: Australia
Following up on online chat.
If I wanted to talk on the phone I wouldn't have used the Chat service
Anonymous
Posted on November 8, 2018Caller type: Unknown
Location: Australia
Anonymous
Posted on January 12, 2022Caller type: Unknown
Location: Australia
Anonymous
Posted on July 7, 2021Caller type: Unknown
Location: Australia
I was on the phone to Telstra about an issue and the line disconnected. This was the Technician I was talking to ringing me back to complete the call.
Anonymous
Posted on February 19, 2020Caller type: Scam call
Location: Australia
Said about our home phone on voicemail, we don't have a home phone haven't had one in over 12 months. Tried calling the number back but wouldn't connect
Jase
Posted on December 13, 2019Caller type: Call centre
Location: Australia
Same with mine. But rang twice with one ring.
Vicki
Posted on October 7, 2019Caller type: Unknown
Location: Australia
Terry
Posted on September 24, 2019Caller type: Company
Location: Australia
Calling back giving me an update on my recent billing/account issues.
Bendigo Health Drs' Y or N (YES or No) Appointments Responce Service.
Posted on September 10, 2019Caller type: SMS
Location: Australia
Anonymous
Posted on September 3, 2019Caller type: Unknown
Location: Australia
Anonymous
Posted on August 26, 2019Caller type: Unknown
Location: Australia
said they were looking for my husband who had trouble with his myer card. He does not have a myer card. He tried to ring back, appears to be a hoax.
Anonymous
Posted on August 20, 2019Caller type: Unknown
Location: Australia
This number belongs to Telstra
Jo
Posted on August 8, 2019Caller type: Service
Location: Australia
I called telstra's 132200 helpline and my mobile dropped out in the middle of my support. The person helping me rang me immediately back on this number to contine helping me.
Anonymous
Posted on July 26, 2019Caller type: Unknown
Location: Australia
Anonymous
Posted on June 29, 2019Caller type: Scam call
Location: Australia
Called 4 times in space of 1 min. Did not answer. Turned phone off on the 5th time and they left a message (just air) no -one talked. Have now blocked.
Some comments above says this is Telstra - I don't have an account with Telstra
Do you have a comment about (03) 9065 7000?