• Geoff
    April 30, 2012
    Unknown
    Australia
    It's a sales division for open learning uni
  • Sarah
    March 28, 2015
    Unknown
    Australia
    Hate the way they operate. Give people some time to think and digest information before calling. I am looking at buying an education, not a pizza. Looks very unprofessional.
  • Saleee
    February 16, 2015
    Unknown
    Australia
    Only wanted information about courses and now they wont stop calling. me
  • Lisa
    April 18, 2018
    Service
    Australia
    I am enrolled at Griffith, studying online through OUA. They called me to say that I can be admitted to the degree that I’ve now completed a few subjects toward. They’re very helpful, make sure it all happens the way you’re expecting it to. All legit!
  • Michael
    March 19, 2015
    Telemarketer
    Australia
    Open Uni. They get your number when you download a course guide, then make unsolicited calls. Not a good look.
  • Anonymous
    June 29, 2018
    Nuisance call
    Australia
    Caller: open university australia

    i'm jus tryna find some info abt their courses i didn't sign up for some goddamn 24/7 call service smh. i downloaded course info yesterday and so far ive gotten 12 calls. it hasn't even been 24 hours yet.
  • Janice
    June 11, 2018
    Unknown
    Australia
    I totally agree .... their persistent calls turn me off
  • Anonymous
    October 30, 2019
    Nuisance call
    Australia
    multiple calls, no message left
  • Anonymous
    October 28, 2019
    Unknown
    Australia
    Looks like you could use some extra education in the correct use and spelling of the English language...
  • Felicity
    May 29, 2019
    Unknown
    Australia
    Caller: Open Uni

    I really should've done my research before handing over my phone number. I ended up just blocking it. I just wanted to know what could do with courses. I didn't need to be spammed.

    [Here's a link in case anybody else needs to: https://www.iphonelife.com/content/tip-day-how-block-unwanted-calls-and-messages]
  • Anonymous
    February 25, 2019
    Unknown
    Australia
    Caller: Open uni

    Guess next time I would just leave a trash number when downloading their info. Hate being chased this annoying way.
  • Anonymous
    February 12, 2019
    Unknown
    Australia
    4 missed calls in two days from Open Universities - pretty damn annoying
  • Abi
    November 15, 2019
    Unknown
    Australia
    Caller: Open Universities

    Keep calling. I downloaded a course guide yesterday and now they won't leave me alone.
  • Anonymous
    November 15, 2019
    Unknown
    Australia
    Caller: Open university

    I was just wanting to look at courses and now im getting phone calls at 7am???? I think I will have to block them
  • Kate
    October 28, 2019
    Unsolicited call
    Australia
    Caller: open university

    Unsolicited calls received after I signed up on-line while looking at courses.
  • Anonymous
    October 17, 2019
    Unsolicited call
    Australia
    Caller: Open Uni Aus

    Rang to tell me that enrollments are closing soon (5 weeks from now???). I was like, ok cool. Then he asked for my full name and DOB so he could bring up my account. I just told him 'nah' cos I will apply online for the next term like I did for the first two. Thanked him for his call, even though it was pointless, I guess they still have me in their database as a cold-call client.

    Guy was nice enough, I have contacted OUA on the phone before and they have excellent customer service. It sucks they have to cold-call

    They're pushy sales tactics really make it feel like we're being 'sold' a uni degree, instead of carefully considering a major lifestyle change. It is a wonder that most people fail or drop out when studying online - they were pushed into something they weren't mentally ready for!!
  • Anonymous
    July 30, 2019
    Unknown
    Australia
    Caller: open uni

    i only just signed up for the help with courses and they called me at 7:30pm
  • Anonymous
    July 19, 2019
    Unsolicited call
    Australia
    Caller: Open University

    spent 3 minutes on the website, and had several emails and missed calls following.
  • Anon
    June 26, 2019
    SMS
    Australia
    Open Uni cold calling after I looked at info on the website and entered my number. Didn't ask to be called. If I need further info will call them directly.
  • Anonymous
    June 18, 2019
    Unknown
    Australia
    Caller: Open University Australia

    Downloaded a study guide - 5 mins after I downloaded it I have had 3 missed calls in 2 minutes. Not a good look for them

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13 complaints this year

33 total complaints

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