Comments on (02) 9296 5697

65.00%
Spam Score
5 complaints this year, 24 total complaints

5 complaints this year, 24 total complaints

Comments on (02) 9296 5697


Anonymous

Posted on December 13, 2021
Caller type: Unknown
Location: Australia
Caller: Suncorp

It's legit, but annoying.
1. I used to work for Suncorp, so can confirm it's legit.
2. Annoying because, if you have a "high'ish" credit card balance, they call you to 'help'. Even though you don't need it and all is under control.
It's an automated process that Suncorp has and the outbound team in Manilla have to call to try to help you make payments/ bring this balance down. You can't call them back because it's a Suncorp dialler (machine) that calls you. It's not a traditional call centre that it routes to.
Hope this helps :)
46 found this comment helpful
46

Anonymous

Posted on November 1, 2021
Caller type: Unknown
Location: Australia
Caller: Claims to be suncorp

Said they could set up a payment plan. I asked "for what?" I said we have a CC that we pay off monthly. It was very hard to hear or understand him. Don't know if it was legit or not but seemed suspicious to me.
9 found this comment helpful
9

Anonymous

Posted on September 5, 2022
Caller type: Unknown
Location: Australia
calls come from this number all the time so i have blocked and dont answer
2 found this comment helpful
2

Anonymous

Posted on October 12, 2021
Caller type: Scam call
Location: Australia
Caller claims to be Suncorp calling about credit card knew my first name.
When pressed on who they were they said they were calling on behalf of Suncorp and about credit cards rates.
When I said they were a scammer they said check the 13 number but I said the number they called from was a Sydney number and Suncorp is Brisbane headquarter.
Told them I would be reporting the call to authorities, then hung up.
2 found this comment helpful
2

Anonymous

Posted on September 14, 2023
Caller type: Unknown
Location: Australia
Caller: Suncorp

Thanks for the input. Thought it was another bank scam! 🤙🏾
1 found this comment helpful
1

Anonymous

Posted on June 28, 2022
Caller type: Call centre
Location: Australia
Claims to be NAB with offers of credit card deals
1 found this comment helpful
1

Anonymous

Posted on April 16, 2024
Caller type: Nuisance call
Location: Australia
Caller: Apparently Suncorp

Some crap about Suncorp offer.
0 found this comment helpful
0

Anonymous

Posted on August 25, 2023
Caller type: Unsolicited call
Location: Australia
Caller: Suncorp

Claimed to be Suncorp, left a voicemail. I do happen to bank with Suncorp but I have so many missed calls from this number and I don't have a credit card, so I know it's a scam. I'm blocking the number.
0 found this comment helpful
0

Anonymous

Posted on June 14, 2023
Caller type: Unknown
Location: Australia
No dealings with Suncorp. No message left. Persistent calls blocked.
0 found this comment helpful
0

Anonymous

Posted on May 17, 2023
Caller type: Unknown
Location: Australia
Caller: Supposedly suncorp

He asked first if his number is displayed on my phone. Very bad connection, American accent . Wanted to discuss credit card. I said “ no” and hung up.
0 found this comment helpful
0

Anonymous

Posted on May 12, 2023
Caller type: Unknown
Location: Australia
The guy rang and he knows my name. Honestly, I don’t like this marketing method used by Suncorp if that’s the case. I brings worries and that’s not healthy feeling, as increased scammers online these days.
0 found this comment helpful
0

Anonymous

Posted on February 22, 2023
Caller type: Unknown
Location: United States
I don’t bank with Suncorp or NAB and I don’t have a credit card debt. Totally suss
0 found this comment helpful
0

Anonymous

Posted on December 20, 2022
Caller type: Company
Location: Australia
Legit but annoying have blocked the number
0 found this comment helpful
0

Anonymous

Posted on December 7, 2022
Caller type: Call centre
Location: Australia
I received the same call everyone else is reporting (Filipino accent, stating they're calling from National Australia Bank on behalf of Suncorp). They knew my first and last name and the type of credit card I had, however when they asked me to verify my suburb, I shut down the conversation and said I wasn't comfortable divulging that information on a cold call. I think they've heard this plenty of times before because she didn't fight me on it and said if I had any queries regarding my card to call Suncorp on *whatever number she rattled off" and we went our own ways. So I believe it was legit, just not an ideal way to approach their customers.
0 found this comment helpful
0

Anonymous

Posted on August 26, 2022
Caller type: Unknown
Location: Australia
Caller: Suncorp

Really annoying - I don't have a single account with Suncorp! I have blocked the number!
0 found this comment helpful
0

Anonymous

Posted on May 23, 2022
Caller type: Company
Location: Australia
Caller: Suncorp

They are calling anyone who has an outstanding balance of $1,000 or more on their Suncorp credit card, regardless of how they choose to pay it off. It makes no sense to sign up to an instalment plan and pay interest when I already pay off the entire balance before the interest free period expires every month. It would be nice if they used smarter criteria. It feels like they are preying on people with a poor understanding of credit cards.
0 found this comment helpful
0

John

Posted on May 4, 2022
Caller type: Company
Location: Australia
Caller: Suncorp

I asked them to remove me from their marketing database. Hopefully no more calls.
0 found this comment helpful
0

Anonymous

Posted on February 3, 2022
Caller type: Nuisance call
Location: Australia
Spam call about credit cards. Called twice.
0 found this comment helpful
0

Anonymous

Posted on December 7, 2021
Caller type: Scam call
Location: Australia
As all the messages above, claims to be Suncorp, knew my first name, hung up when pressed to prove they are who they say they are.
0 found this comment helpful
0

Anonymous

Posted on November 18, 2021
Caller type: Scam call
Location: Australia
Caller: Claims to be Suncorp

Offering 7% credit card for those that don't pay out full balance each month. Knew full name.
0 found this comment helpful
0

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