hi ive been getting so many missed calls from this number 9191

My experience is similar to all of the above.  They gave me the same phone number (02) 9191 6553 ,an address in Chatswood, NSW and an email address -support @ itekassist.com
To hear an exact taped experience from Computeractive reader go to
www.computeractive.co.uk/computeractive/video ... -service-centre
The conversation was exactly the same as I had on Friday 4th Dec 2010

what was that ladys name

Same number. They told me they were Service Center Windows located in Sydney. They had me search for malicious files that had downloaded with other files in a folder called 'Prefetch Properties'.
Then they tried to access my computer remotely using www.logmein123.com

I continued to ask for their Building number in Sydney. They refused then threaten to come to my home and kill me and my family, and rape my sister. I recorded the last 12 minutes of the conversation with the threats.

I gave them no information.
They new my name, address and home phone number.

I have received 2 more calls since the initial one 28 June with the last one being the 18th August and this time it was a woman who eventually hung up on me. I contacted the company I purchased my laptop from to inform them of what was happening and to ask if they had sold their data base to anyone. The answer of course was no. Now I have Westpac investigating a disputed transaction of $235 processed by a company called HF Membership whichI I believe is a computer discount store. Could be just a coincident. There has to be a common denominator and I'm wondering if it is Centre Com the company I purchased my laptop from via the internet back in Dec 2008. Not through the sale of their data base but maybe be an ex employee?

windows service center call scammers which they would POFF! get a real job or go and get xxxxxx .Good on you Ameber your cool yes i would say he is one of them and trying to get brownie points for ripping people off out all the minus there has to be a positive and that more than offten comes from the bluggers who it's aimed at + as being tested many times and also all out there in pc land keep the good info flowwing through  have good xmas and new year

Similar story here.  The guy got quite angry when i told him i thought he was a liar (i believe i told him he was full of sh** and had no idea how computers even work as he made no sense). i asked for his # to call back (read: report them) and in the end hung up on him.