Comments on (02) 8405 5300

50.00%
Spam Score
0 complaints this year, 28 total complaints

0 complaints this year, 28 total complaints

Comments on (02) 8405 5300


AC

Posted on April 8, 2019
Caller type: Company
Location: Australia
Caller: Dell Computers

Called 2x no message then a 3rd very hard to hear message left on message bank.
0 found this comment helpful
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Anonymous

Posted on April 3, 2019
Caller type: Unknown
Location: Australia
Caller: Someone from Dell

Claimed to be from Dell about a recent order. Asked about my credit card details and requested me to pay via phone but clearly that I had submitted the payment via Paypal.
0 found this comment helpful
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Anonymous

Posted on April 2, 2019
Caller type: Service
Location: Australia
Caller: Gell

Legitimate call, confirming order. Disgusting service though.
0 found this comment helpful
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Michael

Posted on February 14, 2019
Caller type: Company
Location: Australia
Caller: Dell Australia

This was an absolutely legitimate call from Dell Australia, to confirm that I had placed an online order.
0 found this comment helpful
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Anonymous

Posted on January 23, 2019
Caller type: Nuisance call
Location: Australia
Caller: some imbecile from dell

imbecile asked for my name but told me he was my new account manager ....go figure.....i hung up immediately...dont respond when they call as they record your voice...imbeciles indeef
0 found this comment helpful
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Anonymous

Posted on November 14, 2018
Caller type: Unsolicited call
Location: Australia
Caller: Dell

Asked for former staff member and wanted to know if we needed any help with items purchased 4 years ago . Tried to sell upgraded equipment. Legitimate call, but annoying.
0 found this comment helpful
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Tim

Posted on November 13, 2018
Caller type: Company
Location: Australia
Caller: Dell Support Representative

Genuine callback from my Dell support rep. Could well be India based, but definitely a legitimate call.
0 found this comment helpful
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Anonymous

Posted on September 29, 2018
Caller type: Call centre
Location: Australia
Caller: Dell

You can't ring the number back. I was not home when they rang & the person who answered the phone could understand them & the volume of the call was very low. Best guess is that they have had trouble with a Paypal payment (which seems to be the case in other examples listed prior to mine). When I tried to ring Dell on a customer support number they told me there was nobody available as it was the weekend - yet they had rung me. Not impressed with the drop in quality for Dell customer service & if they seemingly have repeat problems with Paypal they shouldn't offer it as a payment option.
0 found this comment helpful
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Anonymous

Posted on September 21, 2018
Caller type: Unknown
Location: Australia
Caller: asked for Mark.

Told him it was not his mobile and hang up.
0 found this comment helpful
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Anonymous

Posted on August 29, 2018
Caller type: Unknown
Location: Australia
Dell
0 found this comment helpful
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Anonymous

Posted on August 27, 2018
Caller type: Company
Location: Australia
Caller: Dell Australia

Its a legitimate call from Dell Australia
0 found this comment helpful
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Callie

Posted on August 7, 2018
Caller type: Scam call
Location: Australia
Caller: scammer

Old fashioned crooks!
0 found this comment helpful
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Nic

Posted on August 3, 2018
Caller type: Unknown
Location: Australia
Caller: Unknown Female

Claimed to be from Dell. Asked to reply to an email with my bank details. Very soft voice and hard to hear.
0 found this comment helpful
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CHris

Posted on July 30, 2018
Caller type: Unsolicited call
Location: Australia
Caller: Guy from Printex

Called me Saturday evening. Said they were from Printex and worked with lots of printer companies. Said they had a notification for our company but had trouble reaching us. I said they could find the email on our website but he wanted me to give him a model number of any printer we have. Sounds dodgy at the very least. They've tried to call several times and I'm now ignoring them. I would suggest they are not genuine.
0 found this comment helpful
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Anonymous

Posted on June 29, 2018
Caller type: Unknown
Location: Australia
Claimed to be from Dell about recent order I had place. Asked stupid questions - hard to understand. When I stonewalled they said they would contact the bank and hung up. Rang Dell on number on my order - advised not a Dell number
0 found this comment helpful
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Bob

Posted on June 29, 2018
Caller type: Unknown
Location: Australia
Claimed to be from Dell about recent order - asked stupid questions - hard to understand. When I stonewalled they said they would contact the Bank to sort. Rang Dell number on order form - they advised not a Dell number
0 found this comment helpful
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Anonymous

Posted on April 19, 2018
Caller type: Unknown
Location: Australia
The caller mentioned he is from Dell but his communication is really unprofessional. He paused in the conversation without completing the sentence. I had to keep asking if he is still on the line. This made me doubt if he is indeed from Dell. I am unable to believe that this is the quality of Dell.
0 found this comment helpful
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Anonymous

Posted on April 19, 2018
Caller type: Unknown
Location: Australia
Called me last week, did not leave a message, I rang back, it was engaged, they called again today, I answered but no one responded.
0 found this comment helpful
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Anonymous

Posted on April 13, 2018
Caller type: Unknown
Location: Australia
Apparently there was some problem with my paypal transaction, and would I like it to be cancelled. This was on a Friday night at 6.30. When I said I would deal with it personally, he hung up. Tried to ring back but number engaged.
0 found this comment helpful
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Anonymous

Posted on April 13, 2018
Caller type: Unknown
Location: Australia
I received a call at 6.30 today, Friday, telling me that I had recently purchased a computer from Dell but there was some issue processing paypal and would they like me to cancel the paypal transaction. The guy was Indian and at spoke quite softly. When he rang, he waited for me to start the conversation till I reminded him that he had something to tell me as he had rung me. Anyway, I said I would deal with paypal personally, so he told me to be aware of the issue, whatever the issue was , and hung up
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