• Anonymous
    February 24, 2019
    Telemarketer
    Australia
    Caller: shane from vouch bpo

    DODGY - got a cold call from Shane a telemarketer from Vouch BPO saying that I made an enquiry few months ago about refinance. I said i didn't but he insisted I did but I probably don't remember because it was a while back (clearly not knowing I'm a broker too). The issue is 1. they are lying to consumers and tying to fool them into providing personal finance details, 2. I am on the 'do not call' register so they are clearly ignoring australian law. Huge compliance red flag. If you care about the longevity of your business, stay away.
  • Anonymous
    September 12, 2018
    Unknown
    Australia
    lead generation company for brokers
  • Anonymous
    January 2, 2020
    Telemarketer
    Australia
    Caller: Vouch Bpo

    promise fully qualified mortgage leads with guaranteed appointment and guaranteed to replace leads if no appointment

    They are rubbish Cold calls to very old web site enquiries

    Refuse to replace leads that do not lead to an appointment --- Despite their guarantee

    Do not use them

    Complete waste of time and very expensive
  • Anonymous
    August 13, 2019
    Unknown
    Australia
    Unprofessional and annoying! They constantly call me, even though I have told them on numerous occasions to never call me again.
  • Anonymous
    June 11, 2019
    Scam call
    Australia
    Caller: Alex Johnson

    Charged me $1,100 AUD for 5 x dodgy qualified leads that were not qualified then when I asked for a refund did not get back to me. DO NOT USE telemarketer Case would not know one end of a mortgage from the other. Could not answer me when I asked her a few simple qualifying questions. This is a scam company that charge $200 + GST or direct payment to india without GST needs to be shut down
  • Keith
    February 25, 2020
    Unsolicited call
    Australia
    Caller: Tyler

    I am getting calls every day. Spoke to Tyler Tyler @ vouchbpo.com after I said I wanted more information and wanted to speak to someone who runs things and is believed to be one of the main people to ask to stop calling.
    No luck still calling
    Do not get involved with these people
  • Keith
    February 21, 2020
    Unsolicited call
    Australia
    They have been calling every day lately ( normally monthly ) they just will not stop even even when I ask them to never call me, now I am swearing at them and they still will not stop!
  • Brodie
    February 12, 2020
    Telemarketer
    Australia
    Caller: David. Not his real name

    Dodgy Indian call centre using various numbers. scam calling to sell mortgage brokers leads. Numerous requests to remove number.
    Non compliant, claimed endorsed by MFAA. Scam .
  • Sweeny Todd
    February 11, 2020
    Unknown
    Australia
    Caller: VOUCH BPO

    Indian Call centre trying to sell mortgage leads. Will not remove my number despite numerous requests. Previous comments indicate it's a total scam.
  • Anonymous
    February 5, 2020
    Telemarketer
    Australia
    Caller: Vouch BPO

    They keep calling me from different numbers.
    I keep hanging up and blocking the number.
    The circle of life I guess.
  • Sam
    January 22, 2020
    Unknown
    Australia
    Caller: Tyler

    Dodgy mortgage broker lead generation company based in India. They use fake Aussie names like Tyler, Brian, Ken and David in an attempt to mislead you. Lead quality is very poor and eventually they stop replacing the bad leads even if you haven’t received your agreed volume of qualified lead. As they’re based in Indian there is nothing you can do either. Steer clear of this mob. They do not do what they promise and you’re money will be wasted.
  • Anonymous
    November 15, 2019
    Unknown
    Australia
    Caller: Tyler

    Scam lead generation company - Brokers dont waste your money !
  • Rita
    November 15, 2019
    Unknown
    Australia
    Caller: Tyler

    Was charged $1250 for 5 qualified leads with appointments .Not one lead resulted in an appointment.They cold call the clients and miss half of the relevant information and thus the deals do not qualify.Brokers do not waste your money .It is an absolute scam .Once they have your money they never return calls .Tyler and Brian - the so called owner of the business are an absolute disgrace .Lesson learnt.
  • James
    October 22, 2019
    Telemarketer
    Australia
    I am a Broker - gave them a chance with some wariness and agreement if not satisfied will get refunded. Now not responding to calls or email.

    Do your selves a favour tell them to F- off
  • Anonymous
    October 3, 2019
    Nuisance call
    Australia
    Caller: DAVID from Vouch (Not his real name)

    Dodgy non compliant mortgage broking lead generation. I asked him to tell me phone number and email address he had on file and he just told me. Also had Street Address and my broker number.
    I have complained before and requested removal of name but they keep calling. Sydney phone does not answer.
  • Peter Casserly
    August 14, 2019
    Unsolicited call
    Australia
    Caller: Vouch BPO

    I've had it with these people. After requesting probably 10 times now to be removed from their contact list, they keep calling me. So next time, I'm going to let them go through the entire sales process and then pull out at the last minute.
  • Anonymous
    August 8, 2019
    Unknown
    Australia
    These people from this company are ridiculous. They call me every week, from different numbers and now they are calling from an unidentifiable number. I have told them numerous times to remove my name from the list, however they are just in business to piss people off.
  • Anonymous
    August 5, 2019
    Unknown
    Australia
    Caller: Vouch BPO

    I am a broker and I can't get rid of these people either
  • Anonymous
    May 9, 2019
    Unknown
    Australia
    Have called me multiple times and I keep telling them not to call back. Very frustrating.
  • Peter C
    April 26, 2019
    Unsolicited call
    Australia
    Caller: THESE people!

    Whassat darlin'? Summat 'bout curry? :)

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16 complaints this year

23 total complaints

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