• Mark
    July 23, 2016
    Telemarketer
    Australia
    If you are a Telstra landline customer & want to block nuisance calls like this one, you now have the option of buying a phone from the Telstra Shop that can do this. The phone itself costs $48 and is well worth the investment. Numbers you BLOCK will hear the following message; CALLS TO THIS NUMBER ARE BEING MONITORED BY TELSTRA GUARDIAN; THE PERSON YOU ARE TRYING TO CONTACT IS NOT ACCEPTING YOUR CALLS, SO PLEASE HANG UP.
    People you place in your contacts list will get through as usual but anyone with a private / withheld number or a number that is not in your contacts list will hear this message; CALLS TO THIS NUMBER ARE BEING MONITORED BY TELSTRA GUARDIAN; PLEASE STATE YOUR NAME AND THEN PRESS # AND WE WILL CONNECT YOUR CALL. You will then have the option of either accepting or rejecting the call.
  • Tanya
    August 27, 2012
    Unknown
    Australia
    I think this number is a Charity, but seriously ringing on a Sunday! how bloody rude. :(
  • Paddy
    May 16, 2015
    Survey
    Australia
    Had a call this arvo. It was a call centre reminding us to start recording our radio listening for the GfK Radio Ratings Survey.
  • Master Blaster
    February 9, 2014
    Telemarketer
    Australia
    I have an aerosol powered air horn near the phone for these nice people! They all wear headsets, and get an ear ache for their troubles!! Stooping to their level, but I really don't care any more.
    :-)
  • Tamara
    December 8, 2014
    Unknown
    Australia
    Got a call from thos number... I answered saod hello about 10 times and then got hung up on.... grrrrrrr what is the point of calling?? Just stop it already!!
  • Anon
    November 13, 2015
    Unknown
    Australia
    Survey - very harassing. And they constantly breach legislation by calling outside of legal hours.
  • rosemary
    May 24, 2015
    Unknown
    Australia
    Called at 4.30pm today a Sunday. Answers sounded like a bad recording /computer voice... voice jumpy and hardly legible..hung up on them. On do not call registet
  • Annoyed
    July 30, 2016
    Unknown
    Australia
    Was getting very annoyed by all the nuisance calls, up to 10 a day from telemarketing, surveys, holidays,charities, computer people from India etc, then I saw the comment from "Mark 23 July 2016". Took the advice and purchased the phone from Telstra WOW!! what a difference, my phone is now silent, have had no nuisance calls in a week. Thanks .......
  • Barry R
    July 4, 2016
    Unknown
    Australia
    I didn't answer the phone in time, so the call wet to Message Bank, but no message.
    The call was made at 8.04PM, is there no limit to these callers? I don't know who they are, but no doubt they will try again. Iy seems to be the way of these callers.

    Has anyone else noticed that most of these calls are coming from the one group of telephone numbers, namely, 028XXXXXXX?
  • Kim
    May 24, 2014
    Unknown
    Australia
    I get these calls also, sometimes everyday morning or night. They hang up as soon as it gos to message bank. It is so annoying they just don't give up, even through I never pick up. :(
  • Jennie
    April 5, 2014
    Unknown
    Australia
    I get calls from this number and also number (02) 8015 7630 just about every day, their also calling my mobile. I've stopped answering now. I'm all so on the do no call register, clearly that doesn't work like it's meant to.
  • Anonymous
    March 18, 2018
    Telemarketer
    Australia
    They called me but it didn't go through?? so I called them and only got their answering maching!!
  • Ian
    June 2, 2016
    Unknown
    Australia
    Claimed to be Commonwealth Bank
  • Irene Young
    June 7, 2015
    Unknown
    Australia
    Got a call at 1.30 on Sunday didn't answer and I am also on the no call register
  • cooky
    February 26, 2015
    Unknown
    Australia
    They rang 8pm thursday night. I didnt answer, and no message was left. Hope it doesn't continue
  • Denise
    March 16, 2013
    Unknown
    Australia
    I got a called from this number today despite being on the No Call Register and having a Private Number, I didn't Pick up. GRRRRR
  • Anonymous
    April 27, 2018
    Nuisance call
    Australia
    unknown# left to answer machine no message left
  • andy
    April 16, 2018
    Unknown
    Australia
    everyone should block all 02 8016 XXXX numbers... just wasting my time...ring and leave no message
  • Anonymous
    April 9, 2018
    Unknown
    Australia
    Very annoying calling numerous times of the day. Never leave messages. Told the caller thid morning that I have repeatly asked not to be called and low an behold few hours later another call, needless to say they Copt a sh** load of abuse from me.
  • Andrew
    April 7, 2018
    Scam call
    Australia
    This is a dodgy marketing company. Interesting it was with 20 minutes of a well known scam number. Telstra's guardian might be good, however it should be part of the standard service. Telstra knowingly allow these relay calls from overseas (ie India) to relay off this 02 80××××××× number to appear as it is local. In some cases it is probably Telstra selling this as a service to overseas call centres. As such they, and other Australian telcos, are making money selling the relay service and then selling the Gardian product to stop it. Telcos are also making money by allowing SMS's with senders like 'VIP' and 'Lotto' rather than a number to reduce the ability to block. They are allowing this service and no doubt making money. Then selling us a product to stop. For those who are scammed the Telcos are partially responsible.

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17 complaints this year

172 total complaints

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