checked *69 on my service last phone number came up as 1463450856 A recorded message said that my internet would be cut off in 4 hours and I would need a new router once this happened and to press 1 to get a new router sent to me. Of course, I hung up knowing that my service provider would have contacted me about something like this and low and behold 10 hours later I still have my internet service. Lucky me!