claimed to be a norton rep. since found out that "charlie" is a possible indian scammer working for a company called equiplus advisory services private limited and stated they were based at 350 ellis street, mountain view which is a lie. they are based in kampur india. this address is norton and they have not heard of this company in their building. Another possible associate of this scam, is ted morgan based in australia??? phone number (03) 9005 8506.