Yes scammers send an email to you trying to get you to follow a link. The details on the letter are largely correct, including the phone number, but the link they try to get you to click is dodgy. I contacted iinet directly and they informed me I owed nothing, my credit card was ok etc.
They are after your bank details so they can withdraw money, disgusting scammers that neither the government nor iinet seem to care about. IInet was hacked sometime ago and somehow these scum ended up with details of people - seems nothing can be done other than be careful

iinet support

Caller: Supposedly iinet

This is a scam… looks legit but is not. Check the email address before logging in

Caller: "iiNet"

Got the same thing on both SMS and email about 5 days ago. Checked with my bank just now and they said iiNet deducted successfully yesterday and there had been no unsuccessful deduction prior to that. Scammers tried to get their con in just before the actual deduction and persuade me to do whatever it is they wanted. Beware.

Caller: scammer

This number was included in a scam email supposedly from Dodo.... same format as previous posts here.... my internet has been cut off because the last bill failed yadda yadda yadda.... hmm... was reading the scam email on my email account, on the internet.... soooo... not cut off then??

I think the number is legitimate for iinet, as it is listed on their website, but the email is a scam. They hope you press the account link to get your details.

Caller: semi-literate idiot scammer

The email I received didn't have a link... wow they can't even get that right!
Here's what they sent me, apparently I'm a "costumer"....


Dear values costumer,

We couldn't process the payment using your current credit card.

We'll try to proceed with payment again.
Please, check if your billing information is up-to-date.

Please click here to complete the billing.

Thank you once again for your time today.
Kind Regards

The iiNet Team

I got a scam email supposedly from iinet telling me I need to update my billing details. It showed this phone number which is the real number for iinet tech support. But the link to update billing details would, if you were rash enough to click it, take you to "asaipestcontrol.com/google". Clearly the email isn't from iinet.

Caller: Suspected scammers

Had two transactions for direct debit from my bank account for amounts of $25 per month to Iinet.
Don't have Internet, nor would $25 per month be realistic.
Contacted bank, bank was able to stop the last transaction as it was still pending, but haven't received the first amount.
Instead IV received SMS with threats to suspend.
I checked the website site connected to this phone number.
Website looks suspicious as reference to iinet at the top of the page but reference to iiNet at the bottom of the page.
So... Iinet, iinet,iiNet.
Three different ways to spell a business name is highly suspect, surly they would be consistent with the professional use of their trademark business name.
Will investigate further into the three web links they have sent me.
Also!!!
Will contact ACCC regarding this

Caller: iiNet

They are associated with 3-4 other companies under TPG Banner?
Even though you don’t have iiNet account, you could have an Adam internet account for example??

I don't even have an IINET account but they are going to suspend my account if I don't pay $25 immediately :D

They sent me a text saying I owe them money...I don't even have an iinet account!!

Just delete, just wanting to take money off you for something or anything...

I don't even have an iiNET account !!!
Could it be a scam?

Matnew K Wililams.82981996

iiNet support

iinet customer service help line

this is iinet, what rubbish

IINet

iinet