Why does your so called representative, have to wear a cowboy hat!
Very unprofessional!
And a few of us customers feel, he drags everything out, charging way more than than is actually necessary!
Rather than getting the job done quicker, regardless of getting dirty!
Sorry to say, but your opposition gets in gets the job done, regardless of how dirty, or lying in oil, early in the day!!
I'll be phoning my local independent bloke in future, and cheaper!
Hopefully you respect my comment!