Take plenty of time and interview BC Mgr’s, but skip over this mob. They are inefficient, questionable integrity, lack professionalism and not good value for money, by anyone’s measure. Our experience with them has been nothing short of frustrating and disappointing. For the money we pay for BC services we should get far better service. I found the Prinicpal of this company is your best mate if you are on his side, however, should you call him on his poor performance his demeanour changes and his true colours show. He then ignores your communications, gets petty and personal. In my experience this company is one to definitely swerve, even if they were the last BC Mgmt company on the planet.