I kept asking who they are they kept asking me to confirm if I am “xxx”. I asked them who they are again and he replied with “I’m sorry I cannot say until I can confirm you are the account holder” I replied with “thats okay goodbye” and hung up. I’m pretty sure they are supposed to say what company they are from and their name in the beginning. Sounds like a scam.

Pretending to be a collection agency

pretends to be collection agency asks for your bank details and makes threats of legal action against you.