I’ve noticed more than a few posts here regarding this debt collecting company called Panthera Finance, a company which makes its living preying on vulnerable people who have fallen into hard times. I was unlucky enough to have to deal with them recently and although the matter is now resolved I feel this information may help some of you guys who are unlucky enough to have to be in the same situation as me at some point in your lives.
From what i’ve been able to find out, Panthera Finance / State Merchantile are companies that operate from Brisbane and are owned by two holding corporations called HMB INVESTMENTS PTY LTD and HJK INVESTMENTS PTY LTD. State Merchantile are the acquisition branch which buys the debts and Panthera Finance run the call centre which harasses you.
The company has taken great pains to hide the following information from the public:
Registered place of business:
Level 4, 54 Jephson Street, Toowong, QLD, 4066
(This is a small office with a couple of staff used only for administrative purposes)
Call centre where the staff making the harassing phone calls work:
555 Coronation Drive, Toowong, QLD, 4066, bottom level of the building on the right directly as you walk in, “State Merchantile” on the sign.
(The head compliance officer and director of the company Mathew David Huges works here)
Another registered address of the company not used as the call center:
Merrotts Level 6, 241 Adelaide Street, Brisbane
Owners/Directors of Panthera Finance and State Merchantile are two twins from Wollongong who now live in Brisbane:
Mathew David Hough, 34 years old
Jamie Grant Hough, 34 years old
Mathews daughter who works in a management position for the company is named Bree or Corina (Not sure which) and Jamies wife is named Karen which I guess explains the choices of HMB and HJK for the holding companies.
The entire operation seems to be a family affair from the Hough clan who are making their money off the backs of those of us who fall into debt. Over the last 4-5 years they have managed to take millions of dollars from the less fortunate, often including the elderly and in some cases (looking through some posts on Whirlpool) even the family members of people who have died. Both Jamie and Mathew live in houses worth over $2mil and the company itself has an average of $1.86mil in Annual revenue.
If you are being harassed by them and live in Brisbane I suggest turning up to their office and dealing with the situation face-to-face. This a much more effective way to resolve your issues with them than through the telephone which is where they are in their element and most able to exert pressure on you.
I also have the home addresses of both Mathew and Jamie, their exact dates of births as well as the names and addresses of most of the people who currently work in their call centre. I haven’t posted this stuff because I don’t want to inadvertently break the law so if anyone can prove to me that I won’t be doing anything illegal by publishing it I will.
Don’t let these scumbags take advantage of you!
Pantera debt collection answered this number no answer on the other end just silence
unknown but suspect spam
somebody should visit the office with a firebomb.not a suggestion just a nice dream. Panthera Finance
Very rude ringing late night and early hours sometimes several times a day or they do the hung up redial.
Trying to say I owe money on a debt that doesn’t exist
Number blocked but they ring on different numbers 🤯
message for someone..not me. these messages get through even when blocked. I figure it’s panterra or who ever they claim to be offering via text discounts on electric bills for houses I lived in over 2 years that mindyou the bills were paid way back then when received. I get private number calls that just keep calling from 2 phones I think it barely hangs up and calls again. Early mornings later at night. When answered at 8.30pm one night with a what it’s 8.30pm they hung up. Don’t deal with them if u do owe money cont@ct 5hat company directly don’t give these shocks anything Caller: SMS
These people have been leaving messages threatening disconnection etc and discounts on bills that are in the $1000's of dollars - their issue is we are a Local Health District within the NSW Ministry of Health - the one time they did call they hung up rather abruptly when I explained this :)
Panthera Finance CONSTANTLY harassing me about someone else. Rude individuals! spam they send SMS but address it someone who is definitely NOT me. even blocked, they get through Panthers finance scumbags block them they are rude arseholes Panthera finance Caller: Panthera
Try this http://cantpaymydebt.com.au/panthera-finance-debt-collection-dont-pay-them/
If they can confirm they spoke to you about your debt, in person, then it resets the statute of limitations clock again. If you owe a company like Energy Australia or Telstra, the debt is wiped after 5 years of no response. Just keep blocking them.
Caller: Panthera Finance
Don't mistake the CEO of Panthera finance, "Mathew David Hough" (ex Wollongong) for "Matty Hough", The ex owner of "The Yallah Woolshed".(in Wollongong) Who is now dedicated to the field of Aged care.
There is no way Matty would involve himself in sleezy operation like Panthera. "Matty Hough" is a leader in the development and improvements in aged care. He is a true gem of a man, who has improved the lives of countless old people.
Caller: Panthera Finance
I imagine this would be the same Matty Hough who owned and ran the Yallah Woolshed, down in Wollongong. He Sold it And ran a nursing home in Corrimal, another suburb of Wollongong. I heard he went into the finance business. Then moved to QLD
They are fkn scum. They have added a debt to my credit history for a company which I have never even had an account with.
They are a disgrace to society
12 complaints this year
17 total complaints
I Called Back on (02) 9942 5559
I called back the number (02) 9942 5559 and reached vm
Chris on (07) 3327 3461
Sunshine Coast Daily after entering a competition with them
NSW Health on (02) 6972 0395
I called back the number (02) 6972 0395 and spoke with a lady that said I reached NSW Health
Anonymous on (07) 5591 2903
Bogus call about the national broadband network. Nice lady but it's a scam
I Called Back on 0439 564 539
I called back the number 0439 564 539 and reached vm that did not mention the company name