Rang this number back within a minute and it said this number was disconnected? Guessing scam.

Caller: Scammer pretending to be from Telstra billing

Called saying due to my good record with Telstra I was now going to get a 40% discount ongoing on my bill. I’ve just had 5 days dealing with Telstra over an NBN issue so I thought that was it. Came from a call centre, lady sounded Indian but some of the people I’ve dealt with were. She had my phone number and full name and an old email address. She said she had entered the discount on her end but would send a text for me to verify my acceptance. The text came from Telstra and had a legitimate link but it was to update my password for Telstra ID and she said I had to out my first name. I told her that didn’t sound right and she insisted but I said to her, it literally says don’t enter a password given over the phone. She said if I didn’t, the link could not be generated again and I wouldn’t get the discount. I hung up, she tried to call back twice but I ignored it and messaged Telstra from the app to confirm it was a fraud call and ensure my account was not accessed. I wouldn’t normally answer but I’ve had calls from various nbn techs and thought it might be one of them confirming the issue was resolved.

Telstra scam