Caller: Real estate

COLD CALLING

Hi there, I’d just like to clarify the situation and provide some context.

The contact made was based on information already held within our internal agency database from a prior enquiry. At no point was any information sourced from external property data platforms for the purpose of direct marketing.

I’m 18 and have only recently started in the real estate industry, so I rely on the systems and information available within our CRM to carry out my day-to-day role. In this instance, I was simply working off the details as they appeared in our database and did not independently source or verify the origin of each individual data point.

I completely understand the importance of privacy and compliance in this industry, and I take those responsibilities very seriously. Since this has been raised, I’ve taken it upon myself to remove the contact record from our system as a precaution, and I have been fully cooperating with the relevant parties reviewing the matter.

I sincerely apologise if the call caused any concern or inconvenience, that was never my intention.

Caller: Matthew

Cold calling. People could consider lodging a formal complaint - https://www.propertydatacodeofconduct.com.au/ttsvr/n/Complaints-Management/qvas-244

Scum bag real estate agents trying to invent a job for themselves