• Anonymous
    January 4, 2020
    Unknown
    Australia
    Caller: TELSTRA SCAMMER

    SCAM SCAM SCAM..REQUIRED DATE OF BIRTH OR WOULD NOT SPEAK TO ME ABOUT COMPLAINT. TOLD HIM ALL WAS WELL, NO COMPLAINT, THEN PHONED BACK WITH A COMPLAIN NUMBER HE WANTED ME TO WRITE DOWN, 30 LETTERS IN ALL.
    ITS A SCAM
  • Anonymous
    December 11, 2019
    Unknown
    Australia
    Caller: Claimed to be nbn

    Wanted me to add my bank account details to my Telstra account so I could be direct debited for an nbn connection, $209 fee after a $100 discount. Telstra shop said I would be sent a diy package with password, yet to arrive, nothing about a future nbn call.. This does not gel as nbn is a wholesaler and does not deal directly with single customers. They knew my Telstra account number so I think this an inside scam. Did not do as asked and no follow up from them
  • Telstra
    September 11, 2017
    SMS
    Australia
    from technical support
  • Anonymous
    July 31, 2020
    SMS
    Australia
    It was scam
    I went to shop had big arguments and found out scammer
  • Anonymous
    January 4, 2020
    Unknown
    Australia
    Scam i had one to
  • T
    November 21, 2019
    Scam call
    Australia
    Caller: Telstra Tech Support (complaints dept)

    Claim to be Telstra NBN Complaints Team. They wanted to check my date of Birth. Kept wanting my Date of birth to secure my account.
  • Brian H. (Sydney)
    November 15, 2019
    Service
    United States
    Caller: Telstra Tech Suipport (complaints dept)

    legitimate telstra number. To me in response to a tech issue with my NBN. I missed the call but it is a genuine Telstra tech support person calling to help with a pre-identified issue. NOT a scam or marketing happily.
  • Anonymous
    April 2, 2019
    Nuisance call
    Australia
    Two text messages from someone called Warren at Telstra. Saying they're dealing with my complaint, which I did have but was emailed to me about. Now I'm getting pestered with text messages when it was supposedly sorted. I just deleted the text messages.
  • Anonymous
    March 19, 2019
    SMS
    Australia
    Received a text about a so called "technical interview" with no prompting. No company name was given, Asked me to respond "yes" or "no". Likely a scam.

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5 complaints this year

7 total complaints

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