Called about 5 times on my mobile, only rings for about 10 seconds before they hang up. Finally within reach of mobile when they rang and said they were with tru energy and could offer me 10% discount best offer going at the moment. When I asked if this would change the discount I get already since I just signed back up to duel fuel, they hung up, what the?

I have called Salmat Marketing to lodge a formal complaint and cannot get through, as it's just a voice recording and then the call ends.  I called True Energy Marketing and I was told they have "never heard of them".  So I called Jamie Aldridge at 'A Current Affair' and he was all too familiar with them.  Going by the above there are plenty of people who do not wish to be harassed with such calls.  I am on the 'do not call register' and STILL get these calls.  This is a breach of the protection put in place by the government who set it up to stop such calls.  3AW693's Neil Mitchell is keen to also do a feature on this company and the way in which they harrass.  Send your concerns to;enq @ truenergy.com.au and I'm sure this will be dealt with swiftly.

Received three calls from this number in the past 24 hours.  LEAVE A MESSAGE YOU IDIOTS!

Got a call today 12.47pm only rang a few times before stopping.  No message.

had a missed call from them today - no message was left

I got 2 calls from this number. Are you from Melbourne?

Strike that.  I just called True Energy to follow up on my email and have been advised it may take up to 5 days before I hear back with a response!!  My response "You. Have. Got. To. Be. Kidding?!".  The lady then said "It needs to go to the team leader and she will action".  FIVE DAYS?  To action?  What are they doing there?To save myself the ongoing frustration, call costs and to stop myself repeatedly banging my head on the desk I have taken the matter into my own hands.  I have spoken to Salmat in North Sydney and their Interactive Help desk advise I need to call Salmat Customer Contact Solutions in Melbourne on (03) 9287 9777.  I spoke to the receptionist on this number and was told that True Energy ARE using Salmat and that to stop the ongoing calls True Energy need to be notified as they are only "doing what we've been asked".  Not to sure if True Energy "asked" them to repeatedly call in a harassing manner and hang up in my and many other's ear's!  She then went on to say that apparently if you are True Energy customer they have "rights" to pass on your account information to third party contacts/affiliates etc.  Not too sure if this is entirely correct, however I will now wait to hear back from True Energy and see what there response is to passing my private information on WITHOUT my consent.  I don't recall signing any sort of consent for this, nor verbally agreeing to it over the phone, but I'll see what they say.  *bangs head on desk again*.