Sold communications gear to this bloke and his crew when I worked in the area in the late 90s. Arrogantly talks down at me. Pays by cheque, not cash or CC, and then complains that I'M holding HIM up when performing the insurace checks on the cheque. If time is so important, why pay by cheque, grandad? Slap in on the company credit card and be gone. It really makes you wonder how he'd treat his clients with tasks as major as home renovations. When he treats the people serving HIM as the enemy, how's he going to treat the people that he's supposed to serve? How stupid is it to go around buying stuff under a company name and then acting like a f*ckwit toward those assisting him at the very same time? Can't you see that I now know your business name and what you do? Way to promote your business you f*ckin genius! I have bagged "care home improvements" all along since then because of that one experience. Everyone, give this guy a wide berth if you know what's good for you. More than 20 years later and I still remember. You won't be renovating my Kew double-storey. Suck it.