• Anonymous
    July 23, 2019
    Call centre
    Australia
    Caller: Telstra

    Return support call from Telstra. I had a issue which could not be resolved over live chat. It is their online chat help call centre.
  • Anonymous
    January 11, 2019
    Unknown
    Australia
    Called 7 times one after another - no one there - now blocked!
  • Anonymous
    October 15, 2019
    Unknown
    Australia
    On hold to Telstra about a complaint, then line went dead and then received two calls, rung just once. Not happy
  • Vicki
    October 7, 2019
    Unknown
    Australia
    There was a voicemail left, but no message on it. If it is Telstra they should be courteous & professional enough to say that it is them calling. Happened to me 4 times. I'm expecting Telstra to phone me, as I was told last Friday that they would phone me today the 7th October at about 8:30am. I have been waiting more than 1 month for Telstra to port my number over. Not impressed with customer service as I have been chasing them to do this. Shouldn't be up to me to keep chasing.
  • Terry
    September 24, 2019
    Company
    Australia
    Caller: Telstra Cusomer Support

    Calling back giving me an update on my recent billing/account issues.
  • Bendigo Health Drs' Y or N (YES or No) Appointments Responce Service.
    September 10, 2019
    SMS
    Australia
    Telstra Customer Support Employee, Aussie, was told to call back as asked, and instead started ringing over and over, both Landline and Mobile, but says nothing and hangs up. Extremely annoying.
  • Anonymous
    September 3, 2019
    Unknown
    Australia
    It is actually Telstra. I was just talking to them about my account. After the call was disconnected they called me straight back on this number.
  • Anonymous
    August 26, 2019
    Unknown
    Australia
    Caller: they said it was telstra

    said they were looking for my husband who had trouble with his myer card. He does not have a myer card. He tried to ring back, appears to be a hoax.
  • Anonymous
    August 20, 2019
    Unknown
    Australia
    Caller: Telstra

    This number belongs to Telstra
  • Jo
    August 8, 2019
    Service
    Australia
    Caller: Telstra helpline return call

    I called telstra's 132200 helpline and my mobile dropped out in the middle of my support. The person helping me rang me immediately back on this number to contine helping me.
  • Anonymous
    July 26, 2019
    Unknown
    Australia
    They called, I was on another call so it hung up and I can’t call back
  • Anonymous
    June 29, 2019
    Scam call
    Australia
    Caller: Scam?

    Called 4 times in space of 1 min. Did not answer. Turned phone off on the 5th time and they left a message (just air) no -one talked. Have now blocked.

    Some comments above says this is Telstra - I don't have an account with Telstra
  • GRUMPY2
    June 19, 2019
    Unknown
    Australia
    I was advised that your number only appears on the Do Not Call register for 12 months. You have to register every year. Silly hey??
  • Not a scam
    June 13, 2019
    Company
    Australia
    Caller: Telstra

    Telstra Tech Support following up after live chat conversation.
  • Anonymous
    May 22, 2019
    Unsolicited call
    Australia
    Caller: (03) 9065 7000

    Couldn't get through to return the call; the number appears to be always busy. Judging from the lack of messages left by the caller, as well as comments left to this page, that it is probably Telstra cold-calling.
  • Anonymous
    March 21, 2019
    Company
    Australia
    Caller: Telstra

    Follow up on a broadband plan change which included a new modem confirming my home address.
  • John
    March 4, 2019
    Call centre
    Australia
    Caller: Telstra Overseas

    A follow up to find out if I ever got my account the answer NO but it is paid through
    little help from them after a 69 minute phone call should teach them English so
    they can be understood.
  • Anonymous
    February 27, 2019
    Unknown
    Australia
    Caller: Telstra

    Following up on online chat.

    If I wanted to talk on the phone I wouldn't have used the Chat service
  • GRUMPY
    February 26, 2019
    Scam call
    Australia
    Caller: SCAM CALLER

    PLEASE DO NOT CALL MY NUMBER AGAIN. I AM ON THE DO NOT CALL REGISTER.
  • scam
    February 18, 2019
    Unknown
    Australia
    the caller keeps call very day
    sometimes 4x a day

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21 complaints this year

21 total complaints

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