Caller: TKW Research

TKW Research, on behalf of the Department of Health, is currently conducting the 2022 Victorian Population Health Survey (VPHS) – a telephone survey using mobile phones. The survey is conducted annually and has been running since 2001.

You may have received a voicemail saying:

“I am calling from TKW Research in Seaford on behalf of the Victorian Department of Health.

We are calling mobile phones to contact people living in Victoria, aged 18 and over, to conduct an important study about health and wellbeing issues. The results will be used for policy, planning and research purposes, to improve the health of the Victorian population.

Please call the Department on 1800 658 830 if you would like to schedule an appointment at a time that is convenient to you, otherwise we will try to call back at another time. Thank you.”

About the Survey

The Victorian Population Health Survey gives an annual assessment of the health status and wellbeing of adults living in Victoria and provides key information about the health of the population such as smoking, exercise, healthy eating and mental health.

The 2022 Survey also has a particular focus on collecting information about any changes to lifestyle behaviours in relation to the COVID-19 pandemic.

The Survey’s findings will be used to inform evidence-based policy development and strategic planning across the Department of Health, other government departments, and the wider community.

If you decide to take part in the survey, you can choose not to answer a particular question if you do not wish to do so. You do not have to give a reason for not answering a question.

If you want more information on the survey, you can call the Department’s hotline number on 1800 658 830 or visit their website here.

To learn more about how your data is kept confidential and safe, you can read TKW’s privacy policy here, and the Health Department’s privacy policy here,

Caller: Vic govt health survey

Aussie accent. No pressure, polite. I'd say it's genuine.

Caller: Scammer

Scammer wanting my medical details, reported and blocked

Caller: VPHS

TKW Research, on behalf of the Department of Health, is currently conducting the 2022 Victorian Population Health Survey (VPHS) – a telephone survey using mobile phones. The survey is conducted annually and has been running since 2001.

You may have received a voicemail saying:

“I am calling from TKW Research in Seaford on behalf of the Victorian Department of Health.

We are calling mobile phones to contact people living in Victoria, aged 18 and over, to conduct an important study about health and wellbeing issues. The results will be used for policy, planning and research purposes, to improve the health of the Victorian population.

Please call the Department on 1800 658 830 if you would like to schedule an appointment at a time that is convenient to you, otherwise we will try to call back at another time. Thank you.”

About the Survey

The Victorian Population Health Survey gives an annual assessment of the health status and wellbeing of adults living in Victoria and provides key information about the health of the population such as smoking, exercise, healthy eating and mental health.

The 2022 Survey also has a particular focus on collecting information about any changes to lifestyle behaviours in relation to the COVID-19 pandemic.

The Survey’s findings will be used to inform evidence-based policy development and strategic planning across the Department of Health, other government departments, and the wider community.

If you decide to take part in the survey, you can choose not to answer a particular question if you do not wish to do so. You do not have to give a reason for not answering a question.

If you want more information on the survey, you can call the Department’s hotline number on 1800 658 830 or visit their website here.

To learn more about how your data is kept confidential and safe, you can read TKW’s privacy policy here, and the Health Department’s privacy policy here