A prerecorded professional sounding message (Australian male voice) stating Telstra will be suspending your NBN service in one working day.

A female operator with a heavy Indian accent accepts the transferred call after prerecorded message finishes. She identifies herself as a Telstra Operator.

She will transfer you to her Manager if she hasn’t successfully tricked you into downloading “TeamViewer”

(TeamViewer allows remote access to your computer)

Definitely NOT from Telstra. I asked the ‘Manager’ to give me my name, address and account number. They got surname correct, address was made-up (suburb was just the word ‘City’) and they didn’t know account number

recorded message that threaten cut off the internet