• Anonymous
    May 13, 2020
    Unknown
    Australia
    Caller: Katie from the Altitude Rewards Team

    Sent as a missed call text message: The call today in regards to some recognise (?) activity on your rewards(?) account. I checked my statement - nothing amiss, then rang back and was asked to call an international number. I haven't - seems odd but will check my account again in the morning.
  • Mike
    May 26, 2015
    Unknown
    Australia
    It's Westpac Altitude Rewards customer service.
  • Luke
    September 26, 2020
    Unknown
    Australia
    Caller: unsure

    called me at midnight in Australia, came up on my phone as "sandra chapman tickets" i didnt answer as i WAS alseep when they called.
  • CJ
    September 24, 2020
    Scam call
    Australia
    Caller: Stated was from Westpac Rewards Centre

    Rang wanting to speak to my husband regarding recent rewards redemption.
    My husband would not give out details .The person did not want to give out reason for call at first. Said later it was because of unpaid amount for reward.
    Checked later with bank and this is untrue. Thus concluded was a scam phishing for details
  • Anonymous
    May 7, 2020
    Scam call
    Australia
    Caller: Westpac

    Spam do not give dertails
  • Anonymous
    May 2, 2020
    Company
    Australia
    Caller: Westpac Altitude Rewards

    Not spam, calling to confirm my email address for rewards I redeemed.
  • Karen
    February 20, 2020
    Company
    Australia
    Caller: Aaron

    It was Westpac Mastercard Altitude Rewards Customer Service Centre, and it was a genuine call regarding an issue I asked them to contact me about.
  • Anonymous
    December 11, 2019
    Scam call
    Australia
    It is a total scam call as I do not bank with Westpac and the fact that this company no long has any contract with Westpac, so they are trying to scam whoever they can for whatever they can.
  • Anonymous
    November 12, 2019
    Unknown
    Australia
    Caller: ANZ Travel Rewards

    Genuine call to advise of a flight change that was booked through ANZ Travel Rewards.
  • Tim
    October 3, 2017
    Unknown
    Australia
    Do not answer scam spam, block caller
  • Davies
    April 15, 2016
    Unknown
    Australia
    Pinpoint Pty Ltd - outsourced rewards provider for News Ltd (Plusrewards). This company also contracted to assist Westpac.

    Not spam or scam, genuine calls.
  • L.D.
    April 14, 2016
    Scam
    Australia
    Just got a missed call from this number. Will now block as very obvious that it's a rubbish call and I am not with westpac so must be fake crap!
  • fred
    July 2, 2014
    Unknown
    Australia
    these people are scammers

Sample complaints we have found for (02) 9352 3110

  • Roger Bannon
    I got a call from (02) 9352 3110.  They said they were my bank and wanted my personal information (DOB, address, etc).  When I told them I did not recognize their phone number and that I do not give out my personal details to everyone who calls out of the blue.

    I contacted my bank, and it was a legitimate call.  I asked why they had a telemarketing company calling me, they said to promote their rewards program. I said the best thing they could do was to set up a website for the rewards so I can log in and redeem without having telemarketers calling.

    I asked to have my telephone number removed from their telemarketing and to have them review their privacy plan.
  • Roger Bannon
    Amazing- After Calling the bank rewards and asking them to stop the telemarketing calls (from Pinpoint Marketing) I have received 2 more calls a week later for the same nonsense.  I was on another call when they called (International  of course) and when I asked if this was Pinpoint calling on behalf of my bank, they hung up. The third call came this morning. I asked why they were calling AGAIN after asking them to put me on their do not call list. They replied that they were not aware of my DNC request.I called my bank, they said they have terminated their contract with Pinpoint and that Pinpoint is attempting to get customers to redeem their rewards before their contract is up, which my bank has asked them not to.  Pinpoint is not serving their clients customers, they serve themselves.
  • tommyG
    Calls to mobile. No message left. Hangs up after 3 or 4 rings
  • Roger Bannon
    Amazing-

    After Calling the bank rewards and asking them to stop the telemarketing calls (from Pinpoint Marketing) I have received 2 more calls a week later for the same nonsense.  I was on another call when they called (International  of course) and when I asked if this was Pinpoint calling on behalf of my bank, they hung up. The third call came this morning. I asked why they were calling AGAIN after asking them to put me on their do not call list. They replied that they were not aware of my DNC request.

    I called my bank, they said they have terminated their contract with Pinpoint and that Pinpoint is attempting to get customers to redeem their rewards before their contract is up, which my bank has asked them not to.  Pinpoint is not serving their clients customers, they serve themselves.
  • Kate
    I received a call today from them.  I called them back and got a machine saying it was Pinpoint doing "important research".  I left a message saying they had called a private number and I wanted to be removed.  Let's see if they do it.
  • Kendra
    Well who, le0pard??? goddammit. And what are you doing to stop this??

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Spam Report Card
Spam Score
67.50%

4 complaints this year

21 total complaints

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