You should only get calls from this number if you are a member of the Cellarmasters Wine Club, or any of the wine clubs that are administered by Cellarmasters, eg. ANZ Wine Club. This is why they use the generic 'your wine club' greeting if you phone the number back. They will be ringing to inform you of the latest special offers. They will never leave a message on an answering machine, but will keep trying until they actually reach you. Any calls that don't get through successfully, as some have reported above about calls hanging up, are due to typical glitches in the automatic dialler software.

I get a phone call morning and afternoon from your number. I answer the phone and get hung up on every day x twice a day. Please stop. Many thanks Helen

If this is Cellarmasters, as it appears to be from these posts, then all's good. Often I don't check the number when answering, but can't always get to the phone on time. I have purchased through them for years and have found them reputable and honest and with great deals on wine!

If this is Cellarmasters it will be the fourth number I have blocked from them. They never give up calling despite repeated requests to stop calling! How many lines do they have I wonder.

Wine sellers

The email address in our post was hidden. Please email us at enquiries at cellarmasters dot com dot au

At Cellarmasters we strive to ensure our customers are delighted with our our Personal Wine Advisor service. We do make some outbound calls to ensure our customers can have their favourite wine to hand and can benefit from new releases and deals. We hate to think we may have inconvenienced anyone as this is not our intention.

Please contact us on 1800 500 260 or email us at enquiries @ cellarmasters.com.au with some detail about the issue you experienced.

We can change your contact preferences in our system to stop calls if you like, and we investigate the issue to ensure resolution.

- Cellarmasters Team

I've had several calls a day from this number and they just hang up when I answer. I stopped answering and they stopped calling but now they call from another number beginning in 9501.... Still keep hanging up.
Frustrating because they call my work phone!

Calls come from that number on my mobile at least twice a day and never answer when I answer.

I suspect that it is part of a burglar system whereby my presence at home is being checked.

They have called twice in two days and hung up both times. Frustrating.

I have been getting calls from this number every day for 7 days. The phone only rings a couple of times and i often don't get to it. When I do they hang up. Very annoying.

I am a member of one of their wine clubs and usually welcome the calls. If not convenient, then I either answer and tell them so (they ring back in a couple of weeks) or just reject the call without answering (they ring back next day). No hassle and I do buy the wine. Have been a member for 17 years or so, so I've had plenty of time to be P*ssed off (but aren't).

I get a call from these jerks almost every day and yesterday twice. Every time I answer they hang up. This is where we ought to have some laws focussed on stopping this harassment.

Thanks for that KJ, I just blacklisted the number

You can add their number to your reject list if your using a smart phone.. works wonders.

These people sometimes ring my mobile 3 times in a day....I've tried to get my number deleted from their list but so far no luck. It's harassment!

The 2nd or 3rd time I called back and waited through the recorded message to be able to tellthe seller to delete my name from their lists. I have since sent an email of complaint to the company - no response at all. Now I'm waiting to see what they charged me for the call - will it be normal mobile rates or will there be a special fee?

Have had a call from this number once each day for the last two days on my mobile - nobody there and then the land line rang and nobody there either - very annoying

I signed up to Cellermasters and have bought wine from them. I get calls from this number regarding Cellermasters deals.

These cretins have been calling me for months - never leave a message - and I never answer but still they call. Persistent little buggers, aren't they?

Calling them back, they are a wine company and I'm asking them to remove me from the list. It's Cellar masters!!! Was getting wine from them before but don't want to have wine anymore as it makes me fat!!!

Thanks for the info - this number has been driving me crazy!!

Really appreciate getting to the bottom of this - happy that it is Cellarmasters - I do order from them time to time - but not regularly.

Thank you for this - brilliant site!!!

The company's name is Cellarmasters, as previously noted by craig, they run a lot of diffrent wine clubs in australia. they are totally legit,   they use an automatic dialler, so if it hangs up on you thats because someone else has picked up first.most importantly, if you don't want to receive these sales calls, simply call the number back and ask to be taken off the phone list!  (if you don't your number stays in the system and you'll keep getting calls)

They appear to ring for one ring with the hope of you not answering. They hope you will return the "missed call" to hear about there "specials". Also, if you didn't answer, they didn't call you and therefor are not contravening the do not call list. They have also saved the cost of the call.