I would like to give them 5 stars, Recommended!

Caller: Sam

Jake, Rachel or Sam; Eastcoast Travel
Promise your accommodation is all good, then when you get there nothing has been paid for; you have to end up paying, and waiting for the refund is another story. Good Luck

Caller: Sam

Eastcoast Travel is a scam company and they have been changing names: Eastcost Travel, Hayman Travel, and Manly Travel do not give then your money; they take your money and do no deliver, you get to your hotel and its not been paid for, and cannot get thru to them: or they call you the night before your holiday that the accommodation has fallen thru. They are liers please write to A Current Affair they have ripped people off left, right and centre.

Caller: Identifies as Jason

This number identifies as Hayms Travel Club AKA East Coast travel. Same company - same MO - take your money for alleged tokens/vouchers/coupons for discounted accommodation. These guys are scammers and I note that other reviewers have tracked them down to be a European call centre. AVOID giving any information to these people.

Happy Customer!!

Caller: Sam

Hayms Travel Club. The offer was too good to be true. After providing details for a basic travel package they kept trying to upsell more product. Had further calls to verify whether I had sufficient funds in my credit card account - this raised concerns. Several similar calls were made concerning funds.
They had a link to a website which appeared to be legitimate. However a search on the internet for anything to do with Hayms travel returned a blank or links to scams in the UK for a Hays Travel.
On checking on the web I found there had been 38 complaints for the same company using another number (02) 9371 8333.
Further investigation showed the service was created in 2011 in the Czech Republic.