Comments on (02) 8776 3820

92.50%
Spam Score
23 complaints this year, 23 total complaints

23 complaints this year, 23 total complaints

Comments on (02) 8776 3820


Anonymous

Posted on November 7, 2024
Caller type: Unknown
Location: Australia
Jayde seems pretty cool
13 found this comment helpful
13

Anonymous

Posted on July 24, 2024
Caller type: Scam call
Location: Australia
Caller: Radna

Purportedly from Australia Post, A scam call Beware
11 found this comment helpful
11

Anonymous

Posted on September 18, 2024
Caller type: Nuisance call
Location: Australia
Caller: (02) 8776 3820

Jade from "Australia Post" called our business wanting to do some housekeeping on our account. Rattled off a few details that could all be found online, then rattled off an old address. Aus post who we deal with daily, would surely have a current address. Assume its a scam to add the business to phishing schemes or whatever these weirdos do
7 found this comment helpful
7

Anon

Posted on November 28, 2024
Caller type: Scam call
Location: Australia
Caller: Brian etc

SCAM!! CLAIMING TO BE AUS POST BUSINESS, try to confirm personal email and addresses. LEAVES VOICEMAILS. BLOCK. CALLED OFFICIAL AUS POST NUMEBR AND THEY CONFIRMED IT IS A SCAM AND NOT OFFICIAL NUMBER. SCAM REVIEWS ON THIS PAGE TRYING TO CONFIRM ITS REAL.
5 found this comment helpful
5

Anonymous

Posted on September 11, 2024
Caller type: Call centre
Location: Australia
Caller: Australia Post

Call from Andrea at AusPost. As I had a scam caller previously about Auspost, i asked her for a few details (like my account number and what was my last transaction (detail and amount) in FY24) - both answered correctly.
4 found this comment helpful
4

Mike

Posted on December 17, 2024
Caller type: Company
Location: Australia
Caller: Australia Post

Australia Post - following up on my business account. Verified information and accurate account info that only staff inside Aus Post would be able to access. Legitimate call
3 found this comment helpful
3

Anonymous

Posted on January 10, 2025
Caller type: Scam call
Location: Australia
Caller: Jade from Australia Post

Scam caller claiming to be from Australia Post. My phone identified the call was coming from Liverpool, NSW. The caller was a woman who said her name was Jade from Australia Post. She was ringing about my inactive MyPost Business account and wanted to confirm if my details were correct and up-to-date. This person must have had access to my MyPost Business account information as she then asked me to confirm the following information:

Asked if my name is…
Asked if my MyPost Business account name is…
Asked why I have been inactive
Asked if my mobile number is the one she called that ends in…
Asked if my email is…
Asked if I have an ABN...
Asked if my home address is…. And is that also the billing address

She then asked if I would be interested in a band 3 MyPost Business discount, which I said yes to. Shortly after the call I was sent a suspicious email from Asta Marach (astayei.marach @ busgov.auspost.com.au) posing as Australia Post with phishing links and a fake discount code to activate through the link. I deleted the email and blocked the number.
1 found this comment helpful
1

Anonymous

Posted on December 9, 2024
Caller type: Unknown
Location: Australia
Caller: Denise

Claims to be from Australia Post, left a voicemail which said if I don’t call back, they’ll “touch base” with me again. Number blocked.
1 found this comment helpful
1

Anonymous

Posted on November 26, 2024
Caller type: Call centre
Location: Australia
Caller: Andrea

She give me a bit of Christmas info for my shop and was gave correct detail about past and current accounts. Not scam good service
1 found this comment helpful
1

Anonymous

Posted on October 22, 2024
Caller type: Company
Location: Australia
Caller: Australia post

did some research it is in fact Aus post called their head office and they confirmed
1 found this comment helpful
1

Anonymous

Posted on October 21, 2024
Caller type: Unknown
Location: Australia
Mate there from the business specialist team, you get emails beforehand telling you about the changes before these people call.....
1 found this comment helpful
1

Anonymous

Posted on October 16, 2024
Caller type: Scam call
Location: Australia
Caller: Jade from "Australia Post"

Jayde advised that they hadn't made contact in 2 years (not true, they call us regularly every week or so) and Australia Post were wanting to talk about the upcoming Christmas period and confirm some details. She said she would send through an email about the Christmas period and it would basically be talking about getting parcels in early because it is peak season. I told her I was skeptical and this number is registered as a scam number. She then gave me our Account Number for Aust Post which I can't verify as I can't see any Account Number on our Aus Post invoices. After the call, she sent a dodgey email, clearly spam, it was sent from: jayde.williams79 @ busgov.auspost.com.au. The email read:
Thanks for taking the time to take my call earlier.

As mentioned on the phone, I wanted to make sure you had access to some materials to help your business through this busy peak sending period.

We've pulled together a range of tools and resources designed to help you stay ahead. From practical shipping and fulfillment tips to insightful data for making informed decisions, we've got you covered.

Here's a quick look at what you'll find:
Peak Preparation page: Stay updated on our latest cut-off dates and service changes.
Peak Playbook: Your essential guide packed with strategic data and tips to keep things running smoothly.
Interactive how-to videos: Best practice guides on packing and sending your orders and creating a positive delivery experience.
Freight preparation poster: Our handy tips to help you stay on track with parcel prep and sending.
Merchant messaging guide: Templates to help you communicate the latest delivery information to your customers.
Plus, you can find details of the recommended last lodgement dates to give your parcels the best chance of arriving in time for Christmas.


I hope these resources will make a real difference for your business this season.

Regards,
Jayde

Jayde Williams

Parcel, Post and eCommerce Services
Australia Post
P (phone number missing)
E jayde.williams79 @ auspost.com.au
1 found this comment helpful
1

Anonymous

Posted on August 29, 2024
Caller type: Unknown
Location: Australia
Why would Aus Post put so much effort in to ringing so regularly just to "update my details". I call B.S. Big Red flag.
1 found this comment helpful
1

Anonymous

Posted on February 26, 2025
Caller type: Unsolicited call
Location: Australia
Sent a text to me: Your Apple Pay has been successfully added. If you did not request this, Please call us on (02) 8776 6302.

BEWARE!!!
0 found this comment helpful
0

Janet

Posted on February 21, 2025
Caller type: Scam call
Location: Australia
Caller: Indian accent female

SCAM trying to phish details with a fraudster posing as an Australia Post worker calling to give sales advice on Aus Post products. Thick accent hardly understandable. Don’t believe fake reviews here supposedly validating this number. It’s not Australia Post. This call is likely made from an overseas call centre packed with people all making calls to try scan. Do not get into conversation and certainly do not click on any links in an email arriving from (allegedly) Australia Post.
0 found this comment helpful
0

Anonymous

Posted on February 18, 2025
Caller type: Unknown
Location: Australia
Caller: Ryan?

Have received multiple calls from this number. Voicemail left every time. Claims to be from Australia post. Gets my name slightly wrong every time. Hard to understand what he is saying. Phone number says liverpool, but message says ' located in Melbourne'. Very persistent and continues calling every day. I have blocked the number, but it still lets them leave a voicemail. Clearly a scam. This was confirmed by Aus Post as a scam.
0 found this comment helpful
0

Anonymous

Posted on February 10, 2025
Caller type: Unknown
Location: Australia
Caller: (02) 8776 3820

Missed call as per the above my voicemail transcription recorded the following, caller, caller wasn't australian:
"Hi Good Afternoon, my name is Elizabeth and I'm calling from Australia Post for a business name *a very old business name of mine*.
This is just a checking on services and also to see if we can support your business in anyway. Can you please give us a call back on 02877663820 and ask for myself to discuss. it would be much appreciated we operate in victoria 9-5 Monday to Friday."

At the end of the recording there was a man talking, did sounds Australian but it wasn't work related unless the person was calling as WFH. have blocked the number
0 found this comment helpful
0

Anonymous

Posted on February 10, 2025
Caller type: Scam call
Location: Australia
Caller: Ethan

Scam. Hung up straight away following them advising themselves as AusPost. Yeah nah
0 found this comment helpful
0

Anonymous

Posted on January 21, 2025
Caller type: Unknown
Location: Australia
obviously if they have your information they're legit. what a bunch of mindless scared people
0 found this comment helpful
0

Anonymous

Posted on January 21, 2025
Caller type: Unknown
Location: Australia
So stupid
0 found this comment helpful
0

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