Dell sydney Caller: Dell Australia
Call from Dell Australia about an order
Dell Australia verification of order, quite abrupt and rude, asking details such as work address, work emails, name of business etc. They will even send an email to your work email and request you reply via your work email. legitimate call from Dell Australia They left a mumbled message. All I heard was my name and the word computer. Caller: Dell
A call from Dell, asking us to make contact - went to voicemail. An abysmal, scratchy line that cut out three times - obviously originated overseas - not a great advertisement for an international IT company, and we won't be responding.
Seems so suspicious like most of these types of calls but as far as I can make out, it's legit.
Indian woman saying she could see my purchase (2 years ago) and said she could be a business contact and give discounts.
She wanted to start asking about my business but I said I'll contact her when I need to. So she confirmed whether the email address she had was ok (it's one I only use for dell orders) and I said yes.
Then within a few minutes received an email. Says from xxx @ dell.com and email headers seem ok.
Sign off is:
Thanks & Regards
Small Business Advisor
Dell EMC| ANZ Small and Medium Business
( : Au 1 (03) 0073 3353 Extn : 8610253,
Did a google on the number and it comes up as dell support here : http://www1.ap.dell.com/content/topics/topic.aspx/ap/topics/services/en/sales_chat_inktoner?c=au&l=en&cs=audhs1&~isavailable=false
Still not great customer support...
We are receiving no less than 5 calls a day from this number. As incoming calls have to come through a "select area" by the time we answer it at switchboard there is no-one on the line. It is VERY frustrating. Caller: Dell Computers
Called 2x no message then a 3rd very hard to hear message left on message bank.
Caller: Someone from Dell
Claimed to be from Dell about a recent order. Asked about my credit card details and requested me to pay via phone but clearly that I had submitted the payment via Paypal.
Legitimate call, confirming order. Disgusting service though.
Caller: Dell Australia
This was an absolutely legitimate call from Dell Australia, to confirm that I had placed an online order.
Caller: some imbecile from dell
imbecile asked for my name but told me he was my new account manager ....go figure.....i hung up immediately...dont respond when they call as they record your voice...imbeciles indeef
Asked for former staff member and wanted to know if we needed any help with items purchased 4 years ago . Tried to sell upgraded equipment. Legitimate call, but annoying.
Caller: Dell Support Representative
Genuine callback from my Dell support rep. Could well be India based, but definitely a legitimate call.
You can't ring the number back. I was not home when they rang & the person who answered the phone could understand them & the volume of the call was very low. Best guess is that they have had trouble with a Paypal payment (which seems to be the case in other examples listed prior to mine). When I tried to ring Dell on a customer support number they told me there was nobody available as it was the weekend - yet they had rung me. Not impressed with the drop in quality for Dell customer service & if they seemingly have repeat problems with Paypal they shouldn't offer it as a payment option.
Caller: asked for Mark.
Told him it was not his mobile and hang up.
Dell Caller: Dell Australia
Its a legitimate call from Dell Australia
Old fashioned crooks!
11 complaints this year
23 total complaints
Anonymous on (03) 9744 4522
This is the Sunbury office number of SKY ACCOUNTANTS.
Naomi on (07) 3470 2800
Received a call from this number with caller id as AAMI Insurance. Didn't answer as I don't have...
Anonymous on (02) 8912 5630
Called my at 8pm on my private phone number on a weeknight. And i DID feel harassed.
Kyneton Dental on (03) 5422 6159
I called back the number (03) 5422 6159 and spoke with a lady that said I reached Kyneton Dental
I Called Back on 0488 842 688
I called back number 0488 842 688 reached voice mail but did not say for what company.