Dell sydney legitimate call from Dell Australia Caller: Dell
following up a repair they done on my server and asked if I was happy to close ticket. legit.
Seems so suspicious like most of these types of calls but as far as I can make out, it's legit.
Indian woman saying she could see my purchase (2 years ago) and said she could be a business contact and give discounts.
She wanted to start asking about my business but I said I'll contact her when I need to. So she confirmed whether the email address she had was ok (it's one I only use for dell orders) and I said yes.
Then within a few minutes received an email. Says from xxx @ dell.com and email headers seem ok.
Sign off is:
Thanks & Regards
Small Business Advisor
Dell EMC| ANZ Small and Medium Business
( : Au 1 (03) 0073 3353 Extn : 8610253,
Did a google on the number and it comes up as dell support here : http://www1.ap.dell.com/content/topics/topic.aspx/ap/topics/services/en/sales_chat_inktoner?c=au&l=en&cs=audhs1&~isavailable=false
Still not great customer support...
Caller: Dell Australia
Call from Dell Australia about an order
Dell Australia verification of order, quite abrupt and rude, asking details such as work address, work emails, name of business etc. They will even send an email to your work email and request you reply via your work email. They left a mumbled message. All I heard was my name and the word computer. Caller: Dell
Dell called to confirm my personal info about my new order and the man was rude not even say bye before he hang up the phone suddenly! That was the second call. And the first call i answered but seems like he can't hear me, after a few hello and explain he is from Dell, he lost his patient and threat me if I want to cancel my order and hanged up!!!Worst service ever and can't imagine it's from a big company like Dell!
A hard to understand Indian guy called saying he was from Dell. Sent me an email supposedly from “Dell”. Told me that my cc had failed because it was over the limit and Dell wants my works cc number again so he can reprocess the order. I checked with bank and my works cc is fine. I asked him, if he was really from Dell, why does he need my cc number and details again as Dell gas them.
The guy is a con man and suspect the author of that some of these post saying the number is Dell. Dont give anyone details over the phone especially this Indian guy.
Dell Business, not Spam
Caller: Supposedly DELL
This is a COLD CALL from a Indian woman claiming to be my Customer Service rep from DELL. I purchased my laptop a few years ago and my guess is that a list has been stolen from DELL and now these scammers are trying to gain more details. They have called me multiple times over the last few months (Jun 2019 - Aug 2019 that I remember). I have asked not to be contacted again, but they keep calling back. This time I told them my computer was a Toshiba and they apologised for wasting my time.
A call from Dell, asking us to make contact - went to voicemail. An abysmal, scratchy line that cut out three times - obviously originated overseas - not a great advertisement for an international IT company, and we won't be responding.
We are receiving no less than 5 calls a day from this number. As incoming calls have to come through a "select area" by the time we answer it at switchboard there is no-one on the line. It is VERY frustrating. Caller: Dell Computers
Called 2x no message then a 3rd very hard to hear message left on message bank.
Caller: Someone from Dell
Claimed to be from Dell about a recent order. Asked about my credit card details and requested me to pay via phone but clearly that I had submitted the payment via Paypal.
Legitimate call, confirming order. Disgusting service though.
Caller: Dell Australia
This was an absolutely legitimate call from Dell Australia, to confirm that I had placed an online order.
Caller: some imbecile from dell
imbecile asked for my name but told me he was my new account manager ....go figure.....i hung up immediately...dont respond when they call as they record your voice...imbeciles indeef
Asked for former staff member and wanted to know if we needed any help with items purchased 4 years ago . Tried to sell upgraded equipment. Legitimate call, but annoying.
Caller: Dell Support Representative
Genuine callback from my Dell support rep. Could well be India based, but definitely a legitimate call.
11 complaints this year
26 total complaints
I Called Back on (03) 9088 8428
I called back number (03) 9088 8428 reached voice mail but did not say for what company.
Anonymous on 0460 276 343
Answered no one there. phoned back on another phone said this number is not connected.
I Called Back on (02) 8719 6248
I called back number (02) 8719 6248 reached voice mail but did not say for what company.
I Called Back on 0437 891 258
I called back number 0437 891 258 rang once then gets disconnected automatically.
CazzaK on (03) 2562 1617
Hung up on answering.