• William
    May 25, 2015
    Unknown
    Australia
    Dell sydney
  • Anonymous
    February 14, 2019
    Unknown
    Australia
    Caller: Dell Australia

    Call from Dell Australia about an order
  • Lawrence
    April 5, 2018
    Call centre
    Australia
    Dell Australia verification of order, quite abrupt and rude, asking details such as work address, work emails, name of business etc. They will even send an email to your work email and request you reply via your work email.
  • Anonymous
    July 20, 2017
    Prank Call
    Australia
    legitimate call from Dell Australia
  • Julie
    July 19, 2016
    Unknown
    Australia
    They left a mumbled message. All I heard was my name and the word computer.
  • Anonymous
    July 10, 2019
    Unknown
    Australia
    Caller: Dell

    A call from Dell, asking us to make contact - went to voicemail. An abysmal, scratchy line that cut out three times - obviously originated overseas - not a great advertisement for an international IT company, and we won't be responding.
  • Anonymous
    June 24, 2019
    Unsolicited call
    Australia
    Caller: Dell

    Seems so suspicious like most of these types of calls but as far as I can make out, it's legit.
    Indian woman saying she could see my purchase (2 years ago) and said she could be a business contact and give discounts.
    She wanted to start asking about my business but I said I'll contact her when I need to. So she confirmed whether the email address she had was ok (it's one I only use for dell orders) and I said yes.
    Then within a few minutes received an email. Says from xxx @ dell.com and email headers seem ok.
    Sign off is:
    Thanks & Regards
    xxxx
    Small Business Advisor
    Dell EMC| ANZ Small and Medium Business
    ( : Au 1 (03) 0073 3353 Extn : 8610253,

    Did a google on the number and it comes up as dell support here : http://www1.ap.dell.com/content/topics/topic.aspx/ap/topics/services/en/sales_chat_inktoner?c=au&l=en&cs=audhs1&~isavailable=false

    Still not great customer support...
  • Anonymous
    June 18, 2019
    Robocall
    Australia
    We are receiving no less than 5 calls a day from this number. As incoming calls have to come through a "select area" by the time we answer it at switchboard there is no-one on the line. It is VERY frustrating.
  • AC
    April 8, 2019
    Company
    Australia
    Caller: Dell Computers

    Called 2x no message then a 3rd very hard to hear message left on message bank.
  • Anonymous
    April 3, 2019
    Unknown
    Australia
    Caller: Someone from Dell

    Claimed to be from Dell about a recent order. Asked about my credit card details and requested me to pay via phone but clearly that I had submitted the payment via Paypal.
  • Anonymous
    April 2, 2019
    Service
    Australia
    Caller: Gell

    Legitimate call, confirming order. Disgusting service though.
  • Michael
    February 14, 2019
    Company
    Australia
    Caller: Dell Australia

    This was an absolutely legitimate call from Dell Australia, to confirm that I had placed an online order.
  • Anonymous
    January 23, 2019
    Nuisance call
    Australia
    Caller: some imbecile from dell

    imbecile asked for my name but told me he was my new account manager ....go figure.....i hung up immediately...dont respond when they call as they record your voice...imbeciles indeef
  • Anonymous
    November 14, 2018
    Unsolicited call
    Australia
    Caller: Dell

    Asked for former staff member and wanted to know if we needed any help with items purchased 4 years ago . Tried to sell upgraded equipment. Legitimate call, but annoying.
  • Tim
    November 13, 2018
    Company
    Australia
    Caller: Dell Support Representative

    Genuine callback from my Dell support rep. Could well be India based, but definitely a legitimate call.
  • Anonymous
    September 29, 2018
    Call centre
    Australia
    Caller: Dell

    You can't ring the number back. I was not home when they rang & the person who answered the phone could understand them & the volume of the call was very low. Best guess is that they have had trouble with a Paypal payment (which seems to be the case in other examples listed prior to mine). When I tried to ring Dell on a customer support number they told me there was nobody available as it was the weekend - yet they had rung me. Not impressed with the drop in quality for Dell customer service & if they seemingly have repeat problems with Paypal they shouldn't offer it as a payment option.
  • Anonymous
    September 21, 2018
    Unknown
    Australia
    Caller: asked for Mark.

    Told him it was not his mobile and hang up.
  • Anonymous
    August 29, 2018
    Unknown
    Australia
    Dell
  • Anonymous
    August 27, 2018
    Company
    Australia
    Caller: Dell Australia

    Its a legitimate call from Dell Australia
  • Callie
    August 7, 2018
    Scam call
    Australia
    Caller: scammer

    Old fashioned crooks!

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11 complaints this year

23 total complaints

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