These 2 numbers are constantly contacting myself and never leave details about who they are i would like to repot them but dont know who they are i am fed up with them disturbing me 24 hrs 7 days a week they have no respect of personal space i hope that they get caught and stop bothering myself and everyone else that has complained

(02) 8019 9700 and (02) 8198 3800. Called me twice on Saturday around mid day. I didn't answer and they didn't leave a message. I never pick up unknown numbers.

arrrr i wish i coulds have their personal numbers so i can bug the sh*t out of them and ask for their personal details

they constantly call. I have not answered based on the comments of this website.

Received a call from (02) 8198 3800. Person claimed to be from Westpac Bank selling 'Westpac Wealth Life insurance' and wanted my personal details.
Double checked with Westpac, there isn't a product with this exact name.

Call type: probably a scammer.

we have been getting them a few times a day. (02) 8198 3800 & (02) 8019 9700. I get my 5yr old to answer. He loves to chat but they arent on long enough for him to have a proper convo.

Optus.

called back, automated message saying it was Optus and that they would call back later.....

These guys call me at least once a day, on this number and a second one too, just to hang up on me! so i will be calling their office on (02) 8268 3600 at random times during the day now too, see how they like a taste of their own harassment!

I have also been called many times by these guys. How would they like it if we started calling them for no reason whenever we pleased?

I too have been getting calls from this number. When I return the call it says it is Optus. The best way to deal with it is to add yourself to the Do Not Call register.

telemarketers. ring about 4 times per campaign and then give up.

either ambulance service or westpac life insurance

Im getting deadlines from this number

Been getting calls from this number for 2 months now, every business day around the same time.I wish I could work out where they get my phone number from! It's not listed anywhere afaik.

I keep getting these calls too. I never answer a call that is not in my phonebook as i have everyone in there that i know. Ive recieved 3 calls a day from Tuesday, some said that they dont call on the weekend? Well i recieved a call at 11 19am. When did it stop for everyone else?

OKAY!Im going to inform every one of you people who think you know what is going on, but actually dont. i will try and make it easy to understand, although it is quite involved the whole process.-I work for the company SYKES who has this number (02) 8198 3800- our company is hired by WESTPAC as a direct marketing service for insurance and credit cards- we ONLY CALL WESTPAC CUSTOMERS who have recieved the PDS and FINANCIAL SERVICES GUIDE that they sent out explaining about the product we are selling, who we are and what we do for westpac- the reason for sometimes there being noone there or perhaps just a dead line is because all outbound call centres have what is called and AUTOMATIC DIALER, how this works, its s**t i know, but technology in this industry has caught up to the times yet, but basically the computer dials out 4 numbers the first of the four to pick up is transferred to one of us - a CUSTOMER RELATIONS MANAGER.-ALL CALLS WE MAKE ARE RECORDED - so we always have to be polite, help the customer with any issues they may have whether they are interested or not, or we will automatically be dismissed from employment.- THE REASON WE MAY ASK FOR A HUSBAND OR OTHER PERSON IS BECAUSE WE HAVE TO , we are only allowed to disclose information to the person whose name is on our screen, for legal and security reasons.- THE REASON WE HAVE YOUR NUMBER AND DETAILS IS BECAUSE WESTPAC GAVE THEM TO US - westpac, when you sign up for a bank account or credit card or homeloan, in the terms and conditions you can choose either to let westpac disclose information about yourself to other companies afflilated with the westpac group - such as sykes or ict or you can choose not too, thats why you should always read the fine print.- WE CAN PLACE ON THE DO NOT CALL FILE ONLY FOR THE PRODUCT WE SPECIFICALLY ARE CALLING ABOUT - for example i work for the bill cover department, if somebody would like to stop recieving calls from my department i immediatly let them know i will but them on the do not call fil for this campaign- as it is protocol for everyone who works at SYKES.- WE UNDERSTAND HOW FRUSTRATING IT IS, we also sometimes get to calls and theres no one there, or somedays all we here is white noise, or sometimes we are abused constantly because of the dialer or how many calls people have recived, and we are sorry, but were just trying to get by in the world.- THE REASON YOU MAY RECIEVE ALOT OF CALLS, we get alot of answering machines and no answers, we record this in our system and the automatic dialer will just call this number back in a few hours, and this can keep happening until somebody answers the phone and we can choose a time to call back because the person wont be home until then, or we can make a record of a do not call or a not interested- WE ARE NOT ALLOWED TO RECORD CALLS WRONG OR WE WILL GET IN TROUBLE. we cannot say record an anwering machine as not interested because they have been called so many times and not picked up, or put someone on the do not call file if we are not speaking to them and maybe speaking to thier wife or brother etc.- YOU CAN CALL WESTPAC AND ASK THEM TO NOT GIVE YOUR NUMBER TO US - we offer all our customers the westpac customer service number to call so that they can do thisso to sum up for you all, i have 2 kids and i used to be a stay at home mum, but then , my husband had a dramatic drop in pay and i needed to go back to work, and i didnt have any qualifications and all i knew about was sales so i found the job at sykes, and despite the obvious downfalls - ie rude people, abuse and people even threateneing my life, i actually love what i do, im good at it, i love talking to different people and sometimes you actually help some of them out. ive been there for 6 months and im the number 12 top sales person in the country out of 400 people. i dont want you to feel sorry for me because of what i do, because i love it, i work with great people and have an awesome time at work. all i want is for the people we call to realise we dont want to harrass you, we want to sell you something, but you have the power to say no. Just understand that the calls wont stop if you ingnore them, or if you just answer swear at us and then hang up. just pick up the phone say who you are and STATE CLEARLY PLEASE PUT ME ON THE DO NOT CALL FILE. and i would be more than happy to do that for anyone who asks me, see i dont mind some people dont want to be called about marketing and that is fine, because there are some people who do, it just makes it easier if you just let us know you dont want to be called. ALSO IF YOU HAVE ANY FUTHER ISSUES CALL WESTPAC - they are the ones who organise this we dont get the numbers out of no where - they give them to us. I hope that this clears everything up for anyone who wondered who called them.

Hi Tina,

Thanks for the advise! I have been recieving the same unsolicited calls from (02) 8198 3800. I have called and requested my name removed but, surely they cant legally do this to people? Pricks!

Regards
Tim

i keep getting calls from these people too.  it's a bit bloody hard to tell them to take me off the list when they only let it ring once or twice and then when you try to call back it doesn't even ring out!?!?!?!?!? i haven't signed up for anything with any bank or insurance company all year, and the calls only just started this week.  EXPLAIN THAT.