Comments on (02) 8082 9775

50.00%
Spam Score
0 complaints this year, 234 total complaints

0 complaints this year, 234 total complaints

Comments on (02) 8082 9775

Anna L

Posted on May 31, 2013
Caller type: Unknown
Location: Australia
Just walked out of an Optus store after changing a few things on my account & missed a couple of calls from this number. Does not mean I'm going to choose another server - Oputs have given me excellent service for many years & would never go elsewhere. A few years ago I answered one of these calls from Optus & they gave me a much better deal on my current package
2 found this comment helpful
2

Julie

Posted on January 24, 2012
Caller type: Unknown
Location: Australia
I have just received a call from this number. It was an Optus technician trying to resolve an issue I have with my phone. Very helpful.
1 found this comment helpful
1

Dazza

Posted on April 27, 2011
Caller type: Unknown
Location: Australia
I have just started receiving these calls around 2 weeks ago even though I have been with Optus for around 4 years. They seem to call daily, varying times but always business hours which is highly inconvenenient when your in meetings, driving etc. I am on the phone to Optus now as it is a joke that, according to the net, this is a call from Optus Sales and they can't be bothered leaving a message, what's the point of wasting multiple calls, if I haven't returned it I don't want it!!!!!
1 found this comment helpful
1

Irene

Posted on February 19, 2015
Caller type: Unknown
Location: Australia
I have had a 2 year long issue with Optus overcharging me by hundreds of dollars for 'excess' data usage when their bonus data offer "dropped off the system" after making some changes to my account .. then they 'graciously' offered to pay some back, claiming I needed to take some responsibility also (but it was their system stuff-up!). The call from this number was from an EXCELLENT Optus rep ('agent' is what they call themselves) called LYNETTE (ID 56710) who said she'd continue looking into my case and would call me back so I didn't have to keep explaining myself to a whole parade of agents who just didn't get it!! After answering the call from this number I am FINALLLLLY .. after a 24 month long saga .. making headway into sorting this matter out; I am only just now feeling heard rather than feeling SCREWED OVER! (Thank you Lynette : )
0 found this comment helpful
0

Paul

Posted on September 29, 2014
Caller type: Unknown
Location: Australia
I too have had many calls from this number, it is a call centre. The beep you hear is an automated system, if you answer with your business, or personal name, they will call you from a wide variety of other numbers, probably using VOIP, and try to con you into assorts of rubbish. It is far more difficult to identify as a scam when they address you by name.

Best idea, don't answer!
0 found this comment helpful
0

Bart

Posted on March 10, 2014
Caller type: Unknown
Location: Australia
Came here to find out whho called me twice on a Sunday. Have been with optus for years and I think they have fantastic service but please leave me alone on the weekend, I didn't answer of course but a company should not even consider calling on a weekend.
0 found this comment helpful
0

pixi

Posted on November 1, 2013
Caller type: Unknown
Location: Australia
I had a call from GRAEME level 3 tech support. He is a legitimate Optus tech however he is a rude and unhelpful man and I suggest he learn some etiquette in dealing with customers. After over an hour on hold, and five customer service reps hopefully I can make a complaint.
0 found this comment helpful
0

AJ

Posted on November 21, 2012
Caller type: Telemarketer
Location: Australia
Yeah, bad call from Optus to spam their own customers. For me it was easy to solve. I called them up and opted out of all marketing. Haven't been called since then.
0 found this comment helpful
0

Anonymous

Posted on September 3, 2012
Caller type: Unknown
Location: Australia
Just got a call from this number 14:56, 3 rings and hung up
0 found this comment helpful
0

Buysen

Posted on December 6, 2011
Caller type: Unknown
Location: Australia
Call Optus Customer Service and complain 131344 or 1300 300 298 I did an gave them an earfull of abuse
0 found this comment helpful
0

Enforcement

Posted on October 5, 2011
Caller type: Unknown
Location: Australia
Do This Before Too Late
https://www.donotcall.gov.au/onlineNumReg.cfm
0 found this comment helpful
0

Peter B

Posted on September 20, 2011
Caller type: Unknown
Location: Australia
I have two missed calls from this number. They never leave a message.
0 found this comment helpful
0

Ben

Posted on September 14, 2011
Caller type: Unknown
Location: Australia
I am with Telstra and received a call from this number. The caller was trying to sell me Optus. He asked for personal details like address, email and D.O.B sounded dodgy so I told him I was not interested.
0 found this comment helpful
0

Sample complaints we have found for (02) 8082 9775

dave

have had two calls from whoever this is. I answer, and then hear a dial tone like i'm being redirected OR it's one of those scams where dials another number and you get charged a high rate for the call or something? I hung up straight away of couse.
this outrage will not stand.
 

Optus Rep

This number is the default number for the Optus Phone System at their head office at Ryde in Sydney. This is one of the locations for their customer service call centre. If you're getting a call from this number, then it means that someone from their billing enquiries/financial services/tech support call centres are trying to reach you.THIS IS NOT-I REPEAT- NOT A SCAMThey could have something important about your Optus account to discuss with you.Trust me, I work for Optus and call people all the time and this is the # which will come up on your phone if I or any of my co-workers try and call you.The only reason we try and reach you is if there is something you need to know about. We are not sales and we are not based overseas.
 

Craig Brown

I received a call from this number on 9th Dec and it did not answer, so I did a search, found this url and am leaving this comment. I don't like Optus because they support the Australian Governments internet filter (read censorship) test.
 

Julie

why call me and not leave a message?
 

None of your business

Also been getting them.

First & second time this number called, I picked up and it started dialling another number. Like those automated dialling computer programs.

Third time was about 10 minutes ago. Picked up and there was complete silence for several seconds so I hung up.

Will probably start ignoring it now.
 

Max

Got it at 5 am in germany on my optus phone at 5am german time....

extremely annoying.
 

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