Just walked out of an Optus store after changing a few things on my account & missed a couple of calls from this number. Does not mean I'm going to choose another server - Oputs have given me excellent service for many years & would never go elsewhere. A few years ago I answered one of these calls from Optus & they gave me a much better deal on my current package

I have just received a call from this number. It was an Optus technician trying to resolve an issue I have with my phone. Very helpful.

I have just started receiving these calls around 2 weeks ago even though I have been with Optus for around 4 years. They seem to call daily, varying times but always business hours which is highly inconvenenient when your in meetings, driving etc. I am on the phone to Optus now as it is a joke that, according to the net, this is a call from Optus Sales and they can't be bothered leaving a message, what's the point of wasting multiple calls, if I haven't returned it I don't want it!!!!!

I have had a 2 year long issue with Optus overcharging me by hundreds of dollars for 'excess' data usage when their bonus data offer "dropped off the system" after making some changes to my account .. then they 'graciously' offered to pay some back, claiming I needed to take some responsibility also (but it was their system stuff-up!). The call from this number was from an EXCELLENT Optus rep ('agent' is what they call themselves) called LYNETTE (ID 56710) who said she'd continue looking into my case and would call me back so I didn't have to keep explaining myself to a whole parade of agents who just didn't get it!! After answering the call from this number I am FINALLLLLY .. after a 24 month long saga .. making headway into sorting this matter out; I am only just now feeling heard rather than feeling SCREWED OVER! (Thank you Lynette : )

I too have had many calls from this number, it is a call centre. The beep you hear is an automated system, if you answer with your business, or personal name, they will call you from a wide variety of other numbers, probably using VOIP, and try to con you into assorts of rubbish. It is far more difficult to identify as a scam when they address you by name.

Best idea, don't answer!

Came here to find out whho called me twice on a Sunday. Have been with optus for years and I think they have fantastic service but please leave me alone on the weekend, I didn't answer of course but a company should not even consider calling on a weekend.

I had a call from GRAEME level 3 tech support. He is a legitimate Optus tech however he is a rude and unhelpful man and I suggest he learn some etiquette in dealing with customers. After over an hour on hold, and five customer service reps hopefully I can make a complaint.

Yeah, bad call from Optus to spam their own customers. For me it was easy to solve. I called them up and opted out of all marketing. Haven't been called since then.

Just got a call from this number 14:56, 3 rings and hung up

Call Optus Customer Service and complain 131344 or 1300 300 298 I did an gave them an earfull of abuse

Do This Before Too Late
https://www.donotcall.gov.au/onlineNumReg.cfm

I have two missed calls from this number. They never leave a message.

I am with Telstra and received a call from this number. The caller was trying to sell me Optus. He asked for personal details like address, email and D.O.B sounded dodgy so I told him I was not interested.

Also been getting them.First & second time this number called, I picked up and it started dialling another number. Like those automated dialling computer programs.Third time was about 10 minutes ago. Picked up and there was complete silence for several seconds so I hung up.Will probably start ignoring it now.

Do This Before Too Late
https://www.donotcall.gov.au/onlineNumReg.cfm

Started getting missed calls from this number this week. They call in the morning, noon and around 6pm. I'm with Virgin which is part of Optus too.
After reading everyone elses comments - I definitely won't be answering or calling back!
If it's important, they should leave a message!!!!

This number is the default number for the Optus Phone System at their head office at Ryde in Sydney. This is one of the locations for their customer service call centre. If you're getting a call from this number, then it means that someone from their billing enquiries/financial services/tech support call centres are trying to reach you.THIS IS NOT-I REPEAT- NOT A SCAMThey could have something important about your Optus account to discuss with you.Trust me, I work for Optus and call people all the time and this is the # which will come up on your phone if I or any of my co-workers try and call you.The only reason we try and reach you is if there is something you need to know about. We are not sales and we are not based overseas.

Just started getting calls from this number... Definitely Optus. Will be ignoring.

Got a call from this number, did not answer it as I knew the number from before. Optus asking me if my plan is "ok" and trying to up-sell me.

Thing is, I had a call from a similar number some weeks ago and answered that time. Told them I am not interested - sadly it seems they don't get the message.