I was told these people were from bigpond and same thing as everyone else my computer was infected. Do not believe these people

I got my first call from this type of scammer just now. Their company is 'Tech For Help'; their web site is www.techforhelp.com. It looks quite professional.First there was a female Indian on the line who asked for me by name ? which always gives me a bit of a shiver. Okay, they can read the phone book, but still it lends some initial credence to the call. After asking me to turn on my computer, what sort of Windows does it run, etc, she had me click on START / run and run the 'eventvwr'. Lo and behold, I was told that the various 'Warning' and RED(!) 'Error' listings in the event log were signs that I had been infected by web and virus files.Several times, microseconds after painfully instructing me on each step of running the command, she would tell me NOT to actually click on any of the warning/error events, because "that would activate the very dangerous virus" (words to that effect). I guess the point of that was to ensure that I didn't do so, read the details and get an idea that the 'warning/error' wasn't that big a deal after all. And has a hyperlink to Microsoft support. No, keep the customer in the dark.Then she passed me on to her technical supervisor, a male Indian, who continued proceeding along that path, ultimately getting me to run up Internet Explorer, connect to their web site and then click on the 'support technical' link, which brings up the 'LogMeIn support connection' that has been mentioned here.It was at the point where XP was asking me if I wanted to relax firewall rules and give full permission to 'Bryan Wayne', one of their 30 'system engineers', that I got nervous.Not very nice people, praying on fear, uncertainty and doubt. Making very sure I don't actually *read* those error/warning messages. Every third or fourth sentence telling me that they were caused by my machine being infected by viruses. Finally, before I hung up, I was asking about charges; no sir, this was all free, although you said your computer was 5 years old so it would be out of warranty and you might have to renew your warranty ...  I see from the posts here that they would have, indeed, tried to have me do that.Ugh. The Internet would be so much more fun if it wasn't for the scum inhabiting it.

Was taken in by this number (02) 8014 7459....shame! shame! shame!s

Caller just called me, his name was Austin, he said he was calling from Microsoft Windows tech support!!! So they are trying different names, He said that people in my area have reported an update problem which is affecting how the computer runs, I got a phone no. to call them back as I was busy at the time, first I wanted to find out why Microsoft was calling me because it seemed suspicious, so I got the no. and ended the call. The company answers as Tech For Help, the no. is: (02) 8014 7459

Hi Brad I am afraid that I am one of the people who did get scamed. I read your message and it happened to me in the exact same way as you discribe although I did let them remotly take over my computer. They sen me a form to fill out asking me to pay $299 Au $. I told them that I would not pay because I wanted to speak to someone who knew about computers. When I told him this he got angry but I insisted that I was not going to pay. Finaly he said OK and he would ring back tomorrow.My question is do you think that they have put some type of Spy Ware on my computer or something else?I have stoped using my desktop computer and am using me laptop at the moment.Can eney one help?Thanks

HEY,,  YOU  MAD..  DONT  WORRY..  NOTHING  IS  GOING  TO  HAPEN  WITH  YOU..
TECHFOR HELP  IS  JUST  A COMPANY..  WHO  PROVIDE  TECH SUPPOT FOR  WINDOS  COMPUTER..  DON  WORRY..  THEY  ARE  REGESTERD  COMPANY..  THEY  CANT  DO ANYTHING  RONG  WITH  YOU..  YOU  CAN  USE  YOUR  DESKTOP//

I just recieved a call form tech 4 help from an indian female named 'Sam'. I new these scams were prevalent however they are quite persuasive so I demanded a number and got (02) 8014 7459. I googled it and got this blog. This confirmed my initial thoughts. I told them not to call back but Im sure they will. So thanks to all of you who posted their experiences.