I was told these people were from bigpond and same thing as everyone else my computer was infected. Do not believe these people

HEY... yes it is a scam... i was called by someone exactly the same way about 30 minutes ago. He demanded that i open up my computer because i have MAL files on it, but my computer is completey protected. I didnt trust him from the word go. I started hammering him with questions about everything he was saying... and like yeah Im no idiot. So i thought id google his website and write scam after it and i seen your msn on here with the phone number you have posted, i called it and the same guys answered when i rang.

Definitely  a scam, do not trust these phone calls!

Today I also received this phone call.I am over sixty and they really do prey on your fears.I am terribly disappointed and furious with myself.

got a call from "dexter half an hr or so ago, seemed very helpful, told me of viruses on my computer wanted access to fix them, showed me what they are then tried to sell me software warranty for 299 for one yr and also a payment plan over 4 years of 99 dollars every 6 months!

Sorry Andrew but I really think you are Dexter!

I received a call from (02) 8014 7459 last week informing me that I had been sent many updates that had not been actioned on my computer, and as my computer had been in storage for 12 months due to shifting house I thought the call was legitimate. The person I first spoke to said his name was" Andrew Wayne" the technical supervisor, he had an Indian accent, I questioned him on how he got my details, especially my phone number as it had only been connected to my new address the week before this call, I even said to him that how do I know this isn't a scam to which he replied, oh no madame we are from "Techforhelp" which is connected to all computer users and that all I needed to do was turn on my computer and I could watch everything they would be doing, they were able to answer every question I asked, so thinking that they were correct about all the updates being not actioned I turned on my computer. After 91 minutes of watching things on my screen being done and clicking on ok every now and then he told me that I would have to pay $389 to which I told them I could not afford as I am a senior citizen, he then said in that case it would be just $199 and then said he would speak to his supervisor who came to the phone he was also Indian and gave the name "Ron Williams" he told me that everyone with these computer problems needed to pay. He said that I could pay it in instalments, 1st payment $39.99 2nd payment $69.99 and finaI payment $99.99. I did pay the $39.99 and even received a call the next day, fortunately I was not home but he left a message asking how my computer was running and if I needed any further information to call him on the above number, I still have that message on my answering machine. I'm now worried that I may have compromised my bank details and emails, What should I do?

they are still doing it now but now they are offering a refund and want to get into your computer and set up an account with western union. they are even representing themselves from the australian federal police. THIS IS A SCAM