i would like 2 return an inferior product "rapid detox"
please send an authorisation code to elazziz @ optusnet.com.au
i will be returning your product @ 10am on the 26th october via registered mail.
i have in turn contacted the n.s.w ombudsman office and advised to follow your procedures and document all communication regarding this matter. thank you....

No idea how they got my number. But Same deal as above. Lots of annoying calls that just hang up.Willy - Please, Please, Please set up that script to keep calling the anoying company and give them a taste of their own medicine!!

Thank you for your complaint regarding the call you received from (02) 8011 2000 involving a possible breach of the Telecommunications (Do Not Call Register) (Telemarketing and Research Calls) Industry Standard 2007. The Australian Communications and Media Authority has identified that the business that called you was Vocus Pty Ltd.

In addition to establishing the Do Not Call Register, the Australian Communications and Media Authority (the ACMA) has made a national industry standard for telemarketing and research calls. It establishes minimum requirements for those making telemarketing and research calls in four main areas:
    *     restricting the calling hours/days for making telemarketing and research calls;
    *     requiring provision of specific information by the caller;
    *     providing for the termination of calls;
    *     requiring callers to enable calling line identification (CLI).

The ACMA is monitoring this organisation for ongoing compliance problems. Your complaint will assist the ACMA to build a compliance profile. The ACMA's aim is to identify the businesses that appear to have the greatest compliance problems, with a view to taking formal action as appropriate.  

If you receive further calls which you believe to be telemarketing calls and/or breaches of the industry standard, please lodge a further complaint. The information provided in complaints contributes to the action the ACMA is ultimately able to take. Complaints which are not lodged via the online complaint form at www.donotcall.gov.au, or by calling 1300 792 958, will not be investigated as the ACMA requires specific information to support formal investigations.

Yours sincerely

Telemarketing Investigations Section

I have been getting constant calls from this number also. I had ordered rapid detox. I want to return it and needed an authorisation code and have been getting prank calls ever since

hadn't read 2nd page of complaints here! pardon.  maintain the rage and follow up on what you have going here.  you will doing all australians a service.  anyone thought of talking to your credit card company and maybe looking at a fraud angle?  might also want to cancel card and get a new one (they actually do this quite quickly I found out a couple of years ago).  just some thoughts.  good luck.  ps, ty to whoever maintains this site.

Hi...not sure if this will help but I am in Melbourne and I have also had missed calls from (02) 8011 2000but unable to call from mobile or home phone. the number only ever comes through on the mobile and they never leave a message. I actually believe it has something to do with an unpaid bill....the reason I think this,  is that it has happened to me before with another number which when i finally did answer one of their calls turned out to be a company chasng an overdue bill payment for ....gas I think but it was a long time ago and the bill was overlooked when we moved. Either way best you can do is speak to telstra but for privacy reasons some times you will not be told the source of the call. Good luck.  sue