• Anonymous
    July 29, 2022
    Unknown
    Australia
    cold call - supposedly from ENZO representing ACTEWAGL to discuss best deals for electricity. Declined to give any details about our current provider. ASked for details of their website if I want to investgate.
  • Anonymous
    August 5, 2022
    Unknown
    Australia
    Caller: Female 'ENZO' from ACTEW

    Claimed to represent ACTEW and called to discuss my energy rates and could I provide them, as I am an ACTEW customer I answered that she would already know my rates and she claimed to 'not have them in front of her'... Hung up.
  • Anonymous
    August 5, 2022
    Unknown
    Australia
    Caller: Saying they are enzo on behalf of Actew agl

    Call center Scammers, a female calling about my default on my Actew AGL account, when I said I didn’t have one they said we won’t change anything then and hung up.

    I called them back and on the 3rd time they answered and tried the same before I said I was reporting to scamwatch and AFP and they hung up again
  • Anonymous
    August 1, 2022
    Scam call
    Australia
    Caller: Female employee - didn’t catch her name

    Scam call pretending to be ACTEWAGL - called me 3 times in the past week. When I called back the third time they were caught off guard and hung up. Called back again got through this time after some waiting music and asked why I was being called. The woman on the phone said they were calling people to inform them of electricity prices being increased and was calling to do an assessment of my bills on “her end” to “ensure I was receiving a fair price”. Hung up on me when I said no thankyou I can compare prices myself.

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4 complaints this year

4 total complaints

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