Caller: American Express

Said they were calling from American Express but could not give reason for the call due privacy and immediately asked for ID verification to continue call. Had my whole name. I asked for a phone number to call back on and she advised she would send an email from American Express with information. Received email and all legit. Possibly not spam but companies need a better way (e.g. one time pin sent to App for verification) so customers feel secure answering call.

Phishing call impersonating OSHC insurance