Definitely not a scam. We have just had a large shipment sent from the UK and I have been presented with all the correct paperwork for import duty. This is legitimate. If you want to receive your items, which I assume are worth over $1,000 because they've attracted import duty, you should definitely answer and make payment.

This is a SCAM - Do NOT pay these f**** any money.

Basically, this is how it goes down... You buy something online from overseas, and somewhere between where you bought it from and Australia - There's a sneaky little c*** working for one of the delivery companies who is taking down peoples information off of parcels and passing it along to these scammers.

The scammers then phone you up (sometimes before your parcel arrives, sometimes weeks later), claiming to be from "DHL Express" (even when you probably never used DHL) and insist that you have a parcel delivery waiting, which requires you to pay Customs Import Duties and GST to them over the phone.

It's bullsh*t, but some people might fall for it if the scammers call them before their parcel arrives.

It's been reported on Scamwatch.gov.au - The more people who report it, the better.

In the meantime, just tell Susan (or whatever fake name the Idian b*tch uses) to f*ck off and hang up the phone!

Absolute scam.
I got the DHL routine, $236.50 for import taxes on a consignment. I pointed out to her that it was a scam and that she wouldn't have much luck, but she insisted on maintaining her bulls***.

Its MyNetFone Australia

They keep calling asking for a michelle. When i asked who they were they said they can't tell me. They continue to call every few hours.

Got a call from these guys today, saying I need to pay import duty on an item which shouldn't even be charged import duty because it is like $250. f*cking c*nts.

Caller: spam

definitely spam

Caller: Lebara Mobile Customer Service

Legitimate follow up call to a previous customer service call I made 3 weeks ago, regarding a double charge on my prepaid mobile autorecharge last month.

From the above comments, sounds like could be that this number is from a call centre aggregator/number used by both scammers and legit companies?

Caller: DHL (07) 3329 6000

Definitely not a scam, i had a small shipment of alcohol shipped from the UK & it was just DHL calling to let me know the charges for import duties (Which i was expecting to pay). After reading comments on here i was dubious but it all lined up with shipment information from the seller on DHLs Website. The number is a legit DHL phone number.

Yep, that stupid number again....I didn't even answer it. Just gone in and blocked the number.

Caller: Airline (name withheld) customer relations

Hang on. Guys - can be legit - don’t jump to conclusions

Had a call from this number and suspected it as a SCAM. HOWEVER when I quizzed the caller as to the reason for the call they were able to provide me with enough details to confirm that it was a genuine call (they were not asking for money)

Dealing with DHL requires a couple of good pulls straight out of the whiskey bottle before you start. Come to think of it, you need a couple more afterwards also!

SCAM! They get info from the dumpster or such and give you a phone number to call that's probably the person sitting next to them! DO NOT PAY!

Caller: (07) 3329 6000

absolute scam

Caller: (07) 3329 6000

scam

Takes one to know one.
You are a stupid oaf. So are you. It takes one to know one. 20 Psychological Dr this operator Must See Before him/her Die.

Legitmate DHL number. They are collecting import duties and taxes. Had to pay $300 for my parcel from the USA before it would be released.

call accompanied a number of texts claiming to be from DHL. I'm not expecting anything

SCAM

This low life number rang me 3 times today and every time they hung up on me. Tried ringing back from a silent number and it has always been engaged. Happy to block this number now :)

you must be part of the scam group!