Definitely not a scam. We have just had a large shipment sent from the UK and I have been presented with all the correct paperwork for import duty. This is legitimate. If you want to receive your items, which I assume are worth over $1,000 because they've attracted import duty, you should definitely answer and make payment. Absolute scam.
I got the DHL routine, $236.50 for import taxes on a consignment. I pointed out to her that it was a scam and that she wouldn't have much luck, but she insisted on maintaining her bulls***.
Its MyNetFone Australia They keep calling asking for a michelle. When i asked who they were they said they can't tell me. They continue to call every few hours. Legitmate DHL number. They are collecting import duties and taxes. Had to pay $300 for my parcel from the USA before it would be released. call accompanied a number of texts claiming to be from DHL. I'm not expecting anything
This low life number rang me 3 times today and every time they hung up on me. Tried ringing back from a silent number and it has always been engaged. Happy to block this number now :) you must be part of the scam group! I had a call this morning (12/01/2018) at 9.00 am AEST and, looking at the above comments, I'm glad I missed answering it. But - who I was ringing was actually the DHL company number, which is a 1300 number, regarding a paper letter in the post I had received - maybe me ringing DHL triggered it? Maybe whoever it is has somehow 'clipped' an electronic line to various companies and it alerts them when I/we are ringing the companies, and then that's how they are able to get my/our number that way? Weird. Anyway, I thought it was legitimate, so I've tried ringing that number a few times and always had the engaged sound. I'm glad I thought to look up that phone number on the net - I'm now blocking it, thank you! This is a legit number..
We had a shipment coing in from overseas via DHL and they were just calling to arrange delivery.
complete f*ckin rorters It's DHL. Yeh i have got a cl from this # a week ago & still keep on calling me! She left a voicemail saying i've parcel to release until pay the duty. Though they provided a valid tracking # but funny stuff I didn't order anything from Italy & im not expecting any! Called DHL and they confirmed nothing for me. And yeh bullsh*t people seriously?! Scam! saying I had to pay import tax on a parcel from the UK. DHL duties - they left me a voicemail with the number 1300 921 066, which is the legit number for DHL. DHL. Not spam. Not a scam, even though it seems like one! Just received the call from "Suzanne" from DHL requesting payment of $667.08 duty charges for a shipment. Asked for the details of the sender (didn't know who they were), so asked her to fax the documents as our emails were down :) Fortunately I had written down the phone number from the caller ID.
Funnily enough I had used iSelect only a month ago!
yep i agree if not iSelect, they have forwarded (sold) your details to 3rd parties. Ever since doing an online quote for TPD and life insurance I have been getting random calls from insurance companies and this one today claiming to be from Symantec security, trying to collect a debt that i know i don't have. It is from DHL and I was expecting an Electronics item from the USA . The Duty is about 4.6% which was correct ( you can check this with the Border Security website) . Duty is payable for all goods imported that are valued $1000.00 to $10,000.00 -it is all on their website . DHL then charge about 1.6% for the use of a card online , which is standard practice . I had no problems with them . They are unable to release goods from their Warehouse until the proper duties are paid . It is not a problem . Legit Number for DHL Duties to be paid. If unsure hang up and call 1300 921 066 instead which is direct to DHL Accounts.
10 complaints this year
45 total complaints
Anonymous on (02) 9829 2779
This is not the number the number is : 96182110
Raine & Horne on (02) 9623 5933
I called back number (02) 9623 5933 spoke to a woman who said company name is Raine & Horne .
roger v on (08) 9384 6791
This chap with a heavy Indian accent claimed to be from Telstra, and said there were problems...
Anonymous on (02) 9199 8041
Voicemail when I called back.
Anonymous on (02) 9521 8014
Receptionist for Drs Surgery/Medical Centre calling to confirm appointment (02) 9521 8014