• Anonymous
    December 14, 2016
    Scam
    Victoria, Australia
    Claim to be Optus. However, their first question was "how much are you paying now?"
    Being an existing Optus client, they should already know this info.
  • Lisa
    March 10, 2017
    Telemarketer
    Melbourne, Australia
    Persistent. I have them on auto reject, yet the calls come daily.
  • Troy
    March 15, 2017
    Telemarketer
    Canning Vale, Australia
    I actually rang optus to verify if they are making marketing calls and if the plans offered were legit, turns out they are. They said they sometimes use offshore telemarketing for plan upgrades as well as the mix of people in call Australia based call centers. They said if you want to be sure, give them your phone number and that should be enough for them to bring up you other details to confirm.

    So yes they are annoying, and they are automated calls hence if you don't pickup or you hangup it will redial you automatically the next day or two, that also why somtimes it takes a few seconds for them to answer, the system detects that someone picks up and allocates a rep to recieve the call, but it isn't a scam.
  • Anonymous
    February 24, 2017
    Unknown
    Woolloongabba, Australia
    optus marketing call
  • Anonymous
    February 4, 2017
    Unknown
    Melbourne, Australia
    spam
  • Anonymous
    December 8, 2016
    SMS
    Balaklava, Australia
    optus sales call
  • Anonymous
    April 19, 2017
    Unknown
    Prahran, Australia
    i call back says number is disconnected big scam id say
  • Optus
    April 3, 2017
    Scam
    Melbourne, Australia
    Scam
  • kristy
    March 21, 2017
    Unknown
    Hawthorn, Australia
    Scam scam scam do not pick up.
  • Jess
    March 16, 2017
    Unknown
    Brisbane, Australia
    Very persistent caller. Calls everyday. I have it on auto reject now.
  • Evan
    March 9, 2017
    Scam
    Camberwell, Australia
    Called on a dodgy quality phone line claiming to be Optus however on this occasion they rang my wife who isn't the primary phone number on our accounts I have blocked this number
  • Annoyed
    March 9, 2017
    Unknown
    Prahran, Australia
    Claims to be from Optus. Tells me from next billing cycle I get unlimited calls and texts. I have already had this pack for years. Then asked me how much I spend a month. Total scam and Hung up.
  • Stephanie
    March 7, 2017
    Scam
    Melbourne, Australia
    Optus scam call. Knew my name but got frustrated with me when I wouldn't tell him my last bill amount. He said my monthly fee was being reduced to $35 and I was getting a new phone. I've had this kind of call from Optus directly and it does not go along like this one!! Do not give out any information!! Anyone calling from Optus should be able to identify themselves and your details, not ask.
  • nuiscance caller!
    March 7, 2017
    Unknown
    Melbourne, Australia
    nuisance caller
  • anonymous123
    March 6, 2017
    Unknown
    Melbourne, Australia
    Scam pretending to be optus, asked how much i was paying on my bill which they should know.
    Requested their Optus ID number and they couldn't give it to me and hung up on me.

    Definitely not optus!
  • XOHAIB
    March 6, 2017
    Telemarketer
    Melbourne, Australia
    Funny enough I just applied for a job with optus and now the sales people are calling me what the hell is wrong with this company ?
  • John
    March 4, 2017
    Unknown
    Richmond, Australia
    Like others, claimed to be from Optus, then asked how much I'm spending with them! I don't believe it's from Optus.
  • Anonymous
    February 11, 2017
    Unknown
    Saint Kilda, Australia
    claim to be optus, don't believe them though
  • Georgia
    February 3, 2017
    Scam
    Canberra, Australia
    They always call asking for mr Owen neilson idek who that is
  • suspect
    January 31, 2017
    Scam
    Harden, Australia
    Yeah dodgy calls but no one there left a message of silence

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29 complaints this year

29 total complaints

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