Claim to be Optus. However, their first question was "how much are you paying now?"
Being an existing Optus client, they should already know this info.
Persistent. I have them on auto reject, yet the calls come daily. optus marketing call I actually rang optus to verify if they are making marketing calls and if the plans offered were legit, turns out they are. They said they sometimes use offshore telemarketing for plan upgrades as well as the mix of people in call Australia based call centers. They said if you want to be sure, give them your phone number and that should be enough for them to bring up you other details to confirm.
So yes they are annoying, and they are automated calls hence if you don't pickup or you hangup it will redial you automatically the next day or two, that also why somtimes it takes a few seconds for them to answer, the system detects that someone picks up and allocates a rep to recieve the call, but it isn't a scam.
spam optus sales call Scam scam scam. Asked them how they can prove they are from optus then promptly hung up. keep calling and leaving a blank message It is so annoying calling me everyday and I believe it is from Optus. I recon it's a scam Same experience. I am currently with Optus. He claimed to be from Optus, then wanting to know how much I spent. Claimed he was from the Optus 'Upgrade' department so he can't see my bill. Hung up rudely without saying goodbye when he realised I wasn't going to fall for his scam . I am surprised Optus hasn't chase them and take legal actions. They are ruining Optus' reputation. Received a call this afternoon/evening. Didnt answer it. Suspected nuisance call. Added to reject list on phone. They have rang me every day for weeks!! I spoke to them and they said it was about saving me money with Optus blah blah. I told them I am not with Optus. I'm with Telstra and on a contract. Which is true. Yet they still keep ringing. I told one of the next guys the same thing, and asked why they keep calling. He apologised and was very nice. now I just got another call yet again. I've blocked the number now, they just don't take no for an answer. f o i call back says number is disconnected big scam id say Scam Scam scam scam do not pick up. Very persistent caller. Calls everyday. I have it on auto reject now. Called on a dodgy quality phone line claiming to be Optus however on this occasion they rang my wife who isn't the primary phone number on our accounts I have blocked this number Claims to be from Optus. Tells me from next billing cycle I get unlimited calls and texts. I have already had this pack for years. Then asked me how much I spend a month. Total scam and Hung up.
37 complaints this year
37 total complaints
Matt on 0424 269 946
This comment should never have been allowed to be posted.
Ryan on (02) 9280 4577
Kathy on (03) 9999 5469
My Energy " say they are not asking what my current electricity rates are for marketing purposes"...
Citibank on (02) 8027 2185
I called back number (02) 8027 2185 spoke to a guy who said company name is Citibank.
I Called Back on (03) 9988 5315
I called back number (03) 9988 5315 rang once then gets disconnected automatically.