• Anonymous
    December 14, 2016
    Scam
    Victoria, Australia
    Claim to be Optus. However, their first question was "how much are you paying now?"
    Being an existing Optus client, they should already know this info.
  • Lisa
    March 10, 2017
    Telemarketer
    Melbourne, Australia
    Persistent. I have them on auto reject, yet the calls come daily.
  • Anonymous
    February 24, 2017
    Unknown
    Woolloongabba, Australia
    optus marketing call
  • Troy
    March 15, 2017
    Telemarketer
    Canning Vale, Australia
    I actually rang optus to verify if they are making marketing calls and if the plans offered were legit, turns out they are. They said they sometimes use offshore telemarketing for plan upgrades as well as the mix of people in call Australia based call centers. They said if you want to be sure, give them your phone number and that should be enough for them to bring up you other details to confirm.

    So yes they are annoying, and they are automated calls hence if you don't pickup or you hangup it will redial you automatically the next day or two, that also why somtimes it takes a few seconds for them to answer, the system detects that someone picks up and allocates a rep to recieve the call, but it isn't a scam.
  • Anonymous
    February 4, 2017
    Unknown
    Melbourne, Australia
    spam
  • Anonymous
    December 8, 2016
    SMS
    Balaklava, Australia
    optus sales call
  • Mark
    May 22, 2017
    Unknown
    Melbourne, Australia
    Scam scam scam. Asked them how they can prove they are from optus then promptly hung up.
  • Anonymous
    May 18, 2017
    Unknown
    Melbourne, Australia
    keep calling and leaving a blank message
  • KLAUS
    May 17, 2017
    Unknown
    South Melbourne, Australia
    It is so annoying calling me everyday and I believe it is from Optus.
  • Bob
    May 12, 2017
    Scam
    Carlton, Australia
    I recon it's a scam
  • Dasha
    May 5, 2017
    Unknown
    Templestowe Lower, Australia
    Same experience. I am currently with Optus. He claimed to be from Optus, then wanting to know how much I spent. Claimed he was from the Optus 'Upgrade' department so he can't see my bill. Hung up rudely without saying goodbye when he realised I wasn't going to fall for his scam . I am surprised Optus hasn't chase them and take legal actions. They are ruining Optus' reputation.
  • The Voice
    May 2, 2017
    Unknown
    Glenroy, Australia
    Received a call this afternoon/evening. Didnt answer it. Suspected nuisance call. Added to reject list on phone.
  • Kate
    May 1, 2017
    Telemarketer
    Frankston, Australia
    They have rang me every day for weeks!! I spoke to them and they said it was about saving me money with Optus blah blah. I told them I am not with Optus. I'm with Telstra and on a contract. Which is true. Yet they still keep ringing. I told one of the next guys the same thing, and asked why they keep calling. He apologised and was very nice. now I just got another call yet again. I've blocked the number now, they just don't take no for an answer.
  • Anonymous
    April 25, 2017
    SMS
    Melbourne, Australia
    f o
  • Anonymous
    April 19, 2017
    Unknown
    Prahran, Australia
    i call back says number is disconnected big scam id say
  • Optus
    April 3, 2017
    Scam
    Melbourne, Australia
    Scam
  • kristy
    March 21, 2017
    Unknown
    Hawthorn, Australia
    Scam scam scam do not pick up.
  • Jess
    March 16, 2017
    Unknown
    Brisbane, Australia
    Very persistent caller. Calls everyday. I have it on auto reject now.
  • Evan
    March 9, 2017
    Scam
    Camberwell, Australia
    Called on a dodgy quality phone line claiming to be Optus however on this occasion they rang my wife who isn't the primary phone number on our accounts I have blocked this number
  • Annoyed
    March 9, 2017
    Unknown
    Prahran, Australia
    Claims to be from Optus. Tells me from next billing cycle I get unlimited calls and texts. I have already had this pack for years. Then asked me how much I spend a month. Total scam and Hung up.

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37 complaints this year

37 total complaints

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