• Ex AGL Customer
    August 3, 2017
    Unknown
    Australia
    This is AGL Energy and they ring and ring and ring and never leave a message. We have just taken our business elsewhere and now they are attempting to contact us about God knows what. I rang back and barred my phone number and got told by a man with a strong Indian accent that they are not allowed to leave a message. I just want them to leave us alone. AGL is the worst energy company in Australia for service.
  • Anonymous
    February 3, 2018
    Unknown
    Australia
    I left AGL after asking them to match Alinta Energy's prices. They said they couldn't do it so I made the switch to Alinta. THEN just as the switch is about to happen, they advise me that they have decided to match Alinta's prices and are calling me and writing to me begging me to stay. Bizarre that the only time they start taking you seriously is when you've already left them.
  • Anonymous
    July 14, 2017
    Unknown
    Australia
    agl energy - legit call
  • Anonymous
    June 22, 2018
    Unknown
    Australia
    A week ago I left AGL for another provider and they sent me a 'don't go' SMS with a big discount offer. About 1 minute after read it and click though the the AGL site to view the offer this number rang but I didn't answer. I checked the number on this site which confirmed it is AGL. Sorry AGL but you screwed up so people leave. The number rings 2 - 3 times. I have now blocked their number.
  • JR
    April 27, 2018
    Unknown
    Australia
    AGL Calling to ask why I had switched providers.
    Told them it had nothing to do with service or price, but a protest against their green energy policy
    and their destruction of existing coal fired plants.
  • Anonymous
    October 7, 2017
    Company
    Australia
    ITS AGL..... I INFORMED THEM I NO LONGER NEEDED THERE SERVICES OVER THE PHONE & IMMEDIATELY THE AGL TEAM MEMBER WENT FROM NICE TO ARROGANT. THEN THE CALLS STARTED DAILY INC WEEKENDS, NEVER ANSWERED & NOW BLOCKED!
  • Also leaving AGL
    November 19, 2018
    Unknown
    Australia
    Thanks for your post. I also missed a call from this number (no message left), makes sense that it's AGL as I recently sacked them after they changed my plan without consulting me. They are rapacious and duplicitous, no better than the likes of the Dodo group of companies.
  • Anonymous
    November 1, 2018
    Unknown
    Australia
    Caller: AGL

    I contacted AGL before switching and asked them if they had a better offer. They said no, sorry, off you go then. Now they desperately want to make me an offer. Too late morons.
  • Anonymous
    October 25, 2018
    Unknown
    Australia
    That sounds like the sort of thing AGL would say...
  • Anonymous
    October 25, 2018
    Nuisance call
    Australia
    Caller: agl

    Answered this number which has recently calling, no sound on line. called me several times. I have recently f*cked AGL off for dropping my payontime discout from 20% to 11%. When I queried them they informed me I should be happy because the extra 1% is only for favoured customers. Found a site online comparing discounts etc and now have a payontime discount of 32%.
    I have been lied to and exploited by AGL too long. I encourage all of their customers to look elsewhere for a alternative biller. AGL has no loyalty to customers so they deserve none.
    Vote your lack of confidence in AGL by leaving them. Under the circumstances it is your only effective strategy.
    Good luck.
  • Anonymous
    October 22, 2018
    Unknown
    Australia
    AGL sent me a text saying they were nearly doubling my regular bill payments. I immediately left them and now, like others mention, they text and call to try to keep my business. If you want my business, don't threaten to double my bills! Blocked them now :(
  • Anonymous
    October 8, 2018
    Company
    Australia
    Caller: AGL apparently.

    Hung up as soon as I answered. That's OK, I'll just ignore them in future.
  • Anonymous
    September 7, 2018
    Call centre
    Australia
    I left AGL and its them calling me back! They overcharged me on my bills and i dont want them
  • Anonymous
    August 28, 2018
    Unknown
    Australia
    Caller: AGL

    I have also received calls from AGL as I am moving to another provider. I have also received a text message that asks me to confirm that I am moving and provides a link, however when I open it, it doesn't confirm but leads you to a site where you are expected to call them. I have put a block on my phone for this number and sent them an email asking them to quit stalling and send me my final bill.
  • Anonymous
    July 18, 2018
    Unknown
    Australia
    Caller: AGL I got this from this site

    I've dumped AGL for a cheaper supplier TANGO Energy now I imagine that want to offer a deal to keep me. Its too late they should have offerred better rates earlier. I'll blacklist them so Im not bothered by them.
  • Anonymous
    June 19, 2018
    Unknown
    Australia
    we are about to leave them. then calls start. strange customer service
  • Anonymous
    May 11, 2018
    Unknown
    Australia
    Thats exactly what im doing lol
  • Anonymous
    February 17, 2018
    Unsolicited call
    Australia
    I am already an agl customer they have called more once a day for the past 4 days and today they called me at least 5 times and i have not answered any of their calls. Probably their marketing team calling to annoy me
  • Anonymous
    January 22, 2018
    Unknown
    Australia
    I agree with the previous entry. I changed from AGL who were hopeless, to another company and now AGL wants to talk.
  • Allan, QLD
    January 19, 2018
    Unknown
    Australia
    as soon as I switched from AGL to Alinta, I have received calls within 1 minute of each other... mobile first then Landline... no answer from them at all.. annoying

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6 complaints this year

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