I called back number (02) 8317 4971 reached voice mail for a company called My Heritage. Yes it is My Heritage Ancestry site trying to get you to sign up After the 1st call I received from this number I read up about it here and realised, like others, that I was logged onto My Heritage at the time. Before I had worked out how to block the number I was called the next time I was logged in so I phoned the 1800 listed on the My Heritage help page. The hours of operation are 17:00 to 007:00 so I didn't expect to talk with someone in Australia and the guy with an Indian sounding voice was nice and helpful. I asked how they had obtained my phone number and was told that it is something that is required when registering (and I'd obviously forgotten). I had looked at my account details and there was no phone number shown in that field but the operative could see it and said he has now deleted it. He said that he noted that I do not wish to be called with subscriptions offer or the like (but if the phone number is gone from my account they couldn't call anyway). I also asked him to send feedback that I feel that the details provided upon joining should be visible for account holders to change or delete and he said he would submit it to the appropriate person. I got a notification saying i had a smart match, less than 2 minutes in the app & they called me. Bit creepy. I was just on My Heritage as well then my phone rang and I got this number. I have now deleted my heritage app Yes, My Heritage calling, using a routing service so a Sydney number is displayed but they are overseas. Like others, within minutes of logging into the My Heritsgd website a call is received with all sorts of wonderful subscription offers. The real question is how did they get my private mobile number? my heritage trying to flog premium service. ignore My phone rang , but nobody spoke when I answered.. I had moments earlier been on My Heritage site as they had sent me an email. Not sure how they had my mobile number ! Yeah I was on My Heritage and then I got the call, it was a bit creepy. ... I had just been on MyHeritage site and I got this call trying to sell Thanks for the info. I downloaded My Heritage and then deleted the program. I have blocked the number. I got two calls on my mobile, the number is meant to be private, how they got it i don't know, when they asked about the my heritage website, i told them i was not interested, and the caller persisted, he said his name was John, but he had an Indian accent, i hung up!! I was on MyHeritage website when they called telling me they could see I was logged in. They were trying to upgrade me to Premium Plus and when I declined their attitude changed from cordial to questioning my reasons for not upgrading. Very rude!
Have now blocked their number.
ringing my number at 10.30 at night because i was on the my heritage website at the time, by the way dont bother with the DNA what a load of rubbish no mention of the country we are actually from and said we were middle eastern, i have traced our history back to 1512 and we was always english, Company call My Heritage, the greatest bunch of scammers based out of Israel, but pretend to be based in the USA.
NEVER give them your credit card number or subscribe to their services, they continue to bill your credit card
This number has called me 9 times since I first started my family tree on MyHeritage and it's only been 3 days, however, I've never answered since I dislike talking on the phone. this number rings and no message left has rang several times hopped off the web site my heritage. and within 5 minutes they called. I found this too scarey, how did they even get my phone number and asked if i was a someone else! No message left can't be to important! And ringing on a Sunday??
20 complaints this year
20 total complaints
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