Comments on (02) 8288 2290

57.50%
Spam Score
3 complaints this year, 40 total complaints

3 complaints this year, 40 total complaints

Comments on (02) 8288 2290


Anonymous

Posted on May 3, 2021
Caller type: Unknown
Location: Australia
Got a ph call at 2:30am with no talking
0 found this comment helpful
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Anonymous

Posted on April 29, 2021
Caller type: Unknown
Location: Australia
Yes Citi bank have the worse service in the world. They NEVER call you back. All we are is a number to them banks these days...

We need SERVICE that we pay for.
0 found this comment helpful
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Anonymous

Posted on April 9, 2021
Caller type: Nuisance call
Location: Australia
Missed call while at work. I do not bank with Citibank nor Kogan bank. I bank with the bank I work for
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Anonymous

Posted on March 16, 2021
Caller type: Unknown
Location: Australia
Caller: Don't know

Got a call yesterday exactly the same. Phone rang twice and had hung up before I could answer. I called back yesterday but I'm not getting messed around with this number again today.
0 found this comment helpful
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Lyndzy

Posted on March 15, 2021
Caller type: Nuisance call
Location: Australia
Caller: (02) 8288 2290

My phone rang twice but had hung up as I answered. Redialled the number and explained what had happened. I was asked if I had accounts with a variety of banks,lenders, including Bank of Queensland, Citi, Virgin Credit, etc. I picked one I had an account with and explained again what had happened. I was then asked for my name, credit card number and or account number. I hung up. If they’re legit why not wait until you answer rather than hanging up after 2 rings and expecting you to blab all your info without verifying who they are?
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SH

Posted on December 15, 2020
Caller type: Unknown
Location: Australia
Caller: Inaudible

Left an garbled message that made no sense whatsoever.
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Anonymous

Posted on November 20, 2020
Caller type: Unknown
Location: Australia
Got a call today, could not understand what she was saying. Could have been Citi Bank.
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Grant

Posted on November 19, 2020
Caller type: Unknown
Location: Australia
Caller: Citibank

The rang yesterday, could very hard to understand what they are talking about. Could only make out every 3rd or 4th word.
I 've a great idea have about employing people who speak Australian.
0 found this comment helpful
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Anonymous

Posted on November 2, 2020
Caller type: Unknown
Location: Australia
got a call today, same a very bad line, some call centre somewhere, could not make out what she was saying
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Anonymous

Posted on June 19, 2020
Caller type: Unknown
Location: Australia
Caller: supposedly Citibank

They rang and knew my full name and that I'd recently emailed, but asked for details for verification, which I declined, indicating I couldn't verify who they were. If it's legitimate, it's a truly irresponsible way of going about business, as it just encourages individuals to reveal personal data without knowing who's actually calling. (She also sounded like she was outside in windy weather, which didn't aid credibility.) I was polite but requested they put it in writing.
0 found this comment helpful
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Anonymous

Posted on June 12, 2020
Caller type: Unknown
Location: Australia
Kogan Money - worst ever!
0 found this comment helpful
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Phil

Posted on March 10, 2020
Caller type: Financial services
Location: Australia
Caller: Kogan Money - Citibank

Legit call from Kogan money, had an unauthorised purchase on my credit card and they followed it up. They asked for my postcode and first 4 letters of my mothers maiden name to verify.
0 found this comment helpful
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Anonymous

Posted on February 19, 2020
Caller type: Service
Location: Australia
Caller: Citibank

Standard number they call with, informed me of an unusual transaction from my account.
0 found this comment helpful
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Anonymous

Posted on February 13, 2020
Caller type: Company
Location: Australia
Caller: citibank

late fees $30 i am sure that is iilegal worst bank ever would never deal with them again
0 found this comment helpful
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Anonymous

Posted on November 18, 2019
Caller type: Financial services
Location: Australia
Caller: Coles Mastercard

Genuine call, called about a complaint I had with the credit card
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Elizabeth

Posted on October 18, 2019
Caller type: Unknown
Location: Australia
Caller: Didn’t leave a messsge

I rang the number and they said it was Citibank which I don’t have an account with but then the guy was saying they look after virgin money, Coles etc. I do have a Coles card and they’ve stuffed up my flybuys link to the card but dodgy and inadequate they don’t have dedicated lines for each company card they manage
0 found this comment helpful
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Anonymous

Posted on September 2, 2019
Caller type: Financial services
Location: Australia
Caller: Qantas Premier Money

Customer service in Manilla, cant talk off a script. Awful service - dont bother.
0 found this comment helpful
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Anomyous

Posted on July 23, 2019
Caller type: Financial services
Location: Australia
Caller: Citibank

WORST BANK I have ever dealt with EVER!!!

Customer Service is so bad you can do nothing but laugh... WOW.
0 found this comment helpful
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Anonymous

Posted on March 14, 2019
Caller type: Unknown
Location: Australia
Safe, I'm a Citi customer.
0 found this comment helpful
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Dave

Posted on March 8, 2019
Caller type: Financial services
Location: Australia
Caller: Supposedly Citibank

They called asking all kind of details to change the statement date I hung up.
Then I called Citibank and they confirmed it was them.
I called the number again and was put in a hold without any reference to Citibank.
Still strange though.
0 found this comment helpful
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