When answered they hung up
Very suspicious so I deleted and blocked the number

Is this Citibank? No message left. I was with NAB years ago and when I closed accounts, I moved some to Citibank. I moved because NAB had the worst customer service in the branch, phone & on-line. Now that they have taken over Citibank, that bad customer service had moved to Citibank. Been trying to contact them for 4 weeks. Their secure on-line mail says I need to ring. I ring and they are rude, tell me to use on-line secure mail, then hang up. Then around in circles I go.

Caller: CitiCorp Credit Cards

CitiCorp is the Finance institution for NAB, Citibank and SuncorpMetway credit cards.

This is their Sydney office number.

Queries for these banks are regard one's credit card enquiry, eg: card increase balance, complaints.

Not a SCAM number.
Thx

Unknown Caller

Caller: Qantas Credit Card?

I have left three messages on my credit card app asking something. We've now missed two Sydney calls, no messages. I'm assuming it is in response to the Qantas card questions (now Citibank I think?). Why no message. Call just now was cut off before I could answer the phone.

Received a call from this number wanting personal information about my address after which I hung up as I am sure my credit card company would not phone me to ask these questions. So hard to decide if a call is genuine or not!

Caller: Qantas Premium Mastercard

I have this card and had left a question about activation of my new card via the Qantas Money app. They called me to respond to my question and left a voice to text saying what they wanted. I called them back from my work number in case it was a scam but it was legit. It must be a contact centre that handle multiple brands of cards by the look of the comments on this site.

Caller: (02) 8288 2290

Very dodgy. Called me just now and seemed nobody on the other end--no voice or any sound. I then checked this number and let me here. Thanks for the website and your effort to stop the harassers.

Caller: Said they were Citibank

Started asking for account details. I said no as I don't know whether they are actually Citibank or not. She said she would email, she hasnt.

Caller: Citibank

Just a call from Citibank.
Hard mob to deal with

Caller: Citibank

Citibank number. Legit call though. My call was related to reward redemption that couldn't get through my email and had to be done manually.

Caller: scammers

had the same scam call as many others , them claiming they have a cheque for me , scammers are getting smarter and smarter getting the ability to use citibanks number in their scams

Shd have checked this out long before getting a currency debit card w/Citi.

Just about to go into 2nd week of complaint re: funds transferred via Osko "normally transmitted in minutes," but not yet available.

Monday I sent a "don't bother, send me all funds, close my account" email. This call today undoubtedly the f/up. 3days later.

Caller: Philippino female claiming to be from Citibank

Knew my name and wanted me to confirm it. I just asked what was this about. She claimed some correspondence to do with my back account had been returned. I said I did not bank with Citibank. She claimed the correspondence had been returned three times! I do not bank with Citibank I said. It was a cheque she claimed! I hung up.

Caller: (02) 8288 02290

I'm glad i didn't answer. I do have business with Citibank and just redeemed some rewards. If this was legit they should have left a message. But I'd like to add that Citibank has been the worst bank and has the worst website of any bank I've ever dealt with. I think they started out as a "big business" bank but their entry with home investors never worked. They have NO idea how to give customer satisfaction. Stay away from them if you can.

Caller: Citibank

Cannot agree more with others - worst customer service in the world. More than 10 calls /correspondences with them, still cannot solve a simple request.

Worst bank every, have an account with Citi for more than 10 years for direct debt only and transfer money into my account to keep for more than 10k so not charging me the account keeping fee. they never paid me interest, never asking anything, suddenly received a letter saying they were going to suspend the account if I do not do this & that, done all what they said, still sent me a letter saying no good, asked me to call their customer service line, which is in overseas. called the line and they told me to send the paperwork again, all they did was bounce back & forth , so you getting nowhere and they want to keep your money. never want to deal with Citi bank again

Caller: Would Not Readily Identify Himself

Very Strong Asian Accent - Could not understand him and had my Wife Listen in to Decipher. Claimed he was calling re Correspondence with my Bank (Which one I have three?) Would not say what it was concerning! Asked for Specific ID. I declined to answer any questions or provide info. Really if this is a Banks Customer Service they need a massive re-think.

I rang back (02) 8288 2290 and the male person asked if I have a CitiBank Card. I just told him that all is sorted out by the mail. This does not sounds good for any bank to call its customers. 14/04/2021.

Caller: Citibank

Scam?

Asking to send my employment details to their Email...