Comments on (02) 8005 0456

50.00%
Spam Score
0 complaints this year, 122 total complaints

0 complaints this year, 122 total complaints

Comments on (02) 8005 0456


D

Posted on September 25, 2012
Caller type: Unknown
Location: Australia
Absolute bullsh*t. I'm a techo, and someone like you CANNOT know that files on a person's computer are corrupt. What is funnier is that I DO have corrupt files on my computer like you're calling about, but you've never called me. hah. You've even called friends of mine who DON'T HAVE a computer. Get your scamming Sudanese arse out of our country. You get enough free money from our government.
2 found this comment helpful
2

alertsoft

Posted on June 16, 2012
Caller type: Unknown
Location: Australia
Hi Guys, Thank you for your feedback. Our management team have spent a great time going through the mentioned comments on this website and I would like to assure you that our company is not a scam. I can appreciate you feel that way from reading media and others influence your decisions. Your contact details are in white pages and through your ISP available like any other call center. If you feel we have not provided a service as described , please contact our support staff or go to AlertSoft.net. We will en devour to fix any concerns you may have. On the other note, the remote software is logmein rescue a Free tool from a certified and reputable software company. The files that are on your computer "May" be corrupt and at no stage do we claim EVER that we are from Microsoft, we advise that we are Microsoft Certified, A qualification which is required to fix computers.
1 found this comment helpful
1

Jo

Posted on April 19, 2012
Caller type: Unknown
Location: Australia
These guys are a nightmare, no amount of threats to report them makes them go away. I do want to know ow they know my name
0 found this comment helpful
0

Rick

Posted on March 7, 2012
Caller type: Unknown
Location: United States
Second time I have gotten a call like this- first from ALERTSOFT, then PCHEAL. Since I know computers, I let him waste his time walking me through all the "bad things" on my PVC. Finally - he wanted me to go to his web site -www.support.me-where they could take over control and fix my PC. Thats when I asked where they were located - and could I call them back - my wife was outside and needed me.He hung up ...

I agree with other people writing about NOT letting them do anything to your PC - there is nothing wrong with your PC and you should ONLY get help from people you know.

IF you think you DO have a problem - download for free - Malwarebytes and run a scan. Most of the time -it can safely fix any issues you have.

And never give any information out and let them charge you!
0 found this comment helpful
0

Darren

Posted on January 28, 2012
Caller type: Unknown
Location: Australia
These guys called me. I have a silent number and they quoted my old address, which should've made me wonder. They said they were from Windows support and that my computer was blacklisted. They asked for remote access to my computer and in an astounding lapse into being a complete idiot I gave it to them. They then showed me I have (03) 0000 0000 or something viruses and asked my to test my IP thru google and also my email address. They asked if I did internet banking or facebook which I refused to answer. Then they asked for $173 to clean my computer. Finally my brain kicked in and I told them no way and asked for their number, to which they replied (02) 8006 2875 and said they were from PC Heal! I then hung up. Deleted their alertsoft remote access program ( I hope ) and been running viruses checkers ever since....
0 found this comment helpful
0

clarence

Posted on December 15, 2011
Caller type: Telemarketer
Location: United States
I got a call from same group, they conned me to work on my computer. After a $ 285 charge I deleted the files they install and could not get a refund. I filed a disput with discover they were no help. if you give the card numbers over the phone your done.
0 found this comment helpful
0

Bob

Posted on November 5, 2011
Caller type: Unknown
Location: United States
I just got a call from ALERTSOFT about a virus problem. She wanted an unknow amount of money to fix a problem on my computer. Her accent was so thick I clould hardly understand. She said I can pay them in six months. Yet, she could not give a fixed price on what they wanted to repair or I could tell this is a scam. Thanks for the alert>
0 found this comment helpful
0

nap

Posted on September 12, 2011
Caller type: Telemarketer
Location: Australia
Definately a scam....stay away..the customer service number they provided is (02) 8006 2875
0 found this comment helpful
0

Crazed Jo

Posted on September 3, 2011
Caller type: Unknown
Location: Australia
Just got off the phone from Alert (my *ss)!! I was aware of computer scams over the phone due to reading an article in the local paper - so I said, "i'm not interested, this is a scam" to which Sophie replied," Mame, this is not a scam - is your computer on?" I point blank said, "Can i please have your phone number?' There was a pause and then a confused attempt to offer the number. I hung up and tried to call it, she was still on the line (10 sec later) so I told her i have hung up can you get off the line! I then got through on the number to some guy so i hung up straight away when i heard the word 'alert". Then guess what, Sophie called back - damn annoying, don't they think we have anything better to do than to try and decipher their phone calls! I'm glad i found this website with other encounters. Go away!!!
0 found this comment helpful
0

Lance

Posted on September 2, 2011
Caller type: Unknown
Location: Australia
Just got called, they gave me the story about virus problems etc.

I asked what company and then looked up alertsoft on Google which lead me here.

I began reading the comments about this being a SCAM to the lady on the other end of the phone.

Finally - she "clicked" and hung up.
0 found this comment helpful
0

Merv

Posted on August 27, 2011
Caller type: Unknown
Location: Australia
Had my second call in a year from these jerks. As in the first call I told them if my computer had a problem I would know about it as I am a Computer Technician. They hung up. (I am not a Computer Technician) Straight out thieves.
0 found this comment helpful
0

Brent

Posted on August 18, 2011
Caller type: Telemarketer
Location: Australia
Got sucked in last night for $287. Same story as the others. Will get my hard-drive reconfigured.
0 found this comment helpful
0

Grandpa 1

Posted on August 9, 2011
Caller type: Unknown
Location: United Kingdom
I sure fell for the scam like PDJ above but refused to sign up in th end. It sounded good but something was smelly. They kindly infected my computer with about 150 little viruses into different files. An upgrade on my Macafee seems to have sorted the problem. Fingers crossed
0 found this comment helpful
0

barbara

Posted on August 8, 2011
Caller type: Unknown
Location: United States
I received an email telling me that my credit card was being charged for $107.00. I do not know where they got my credit card, but I did not talk to anyone on the phone or computer. This is definitely a scam.
0 found this comment helpful
0

sean

Posted on August 8, 2011
Caller type: Unknown
Location: Australia
hey just got a call from the same people.... silly me i gave them my id number for my computer they said they will put me through there I.T expert then they we controlling my computer they download this program and show all my virrus then they say it will be $268.00 to clear it... now they got my id number from my computer does this mean they can hack into my computer again?
0 found this comment helpful
0

Amused

Posted on July 12, 2011
Caller type: Telemarketer
Location: Australia
They say time is money, so take up as much of their's as you can. I have great fun with these morons. Put them on speaker phone and let the whole family join in the game. Ask stupid questions like 'how do I turn the computer on?", "what is my password?", "what are you wearing" etc. They fall for it every time ... and they get really annoyed when they realise you've scammed the scammer.
0 found this comment helpful
0

Wary From Sydney

Posted on July 8, 2011
Caller type: Telemarketer
Location: Australia
Beware of this scam further info from the Aust Govt Scamwatch website: http://www.scamwatch.gov.au/content/index.phtml/itemId/834379
If you have been scammed or even if they attempt and fail report it to Scamwatch.
0 found this comment helpful
0

cenib

Posted on July 7, 2011
Caller type: Unknown
Location: Australia
Got a call from obvious Indian person who claimed to be "Alan Dawson" also telling me that they were linked to Windows and that there was a virus in my computer. Asked for his number and politely told him where to go and that if I needed my computer looked at that I would get someone local that I could trust. I feel sorry for people who are scammed by this mob, but maybe if you tell your friends it will stop them in their tracks.
0 found this comment helpful
0

Karen

Posted on July 5, 2011
Caller type: Unknown
Location: Australia
SCAMMERS, DON'T GET SUCKED IN... Have had 2 calls in the last 36 hours, sounds like a call centre in India or somewhere, really pushing the 'you've got virus problems' story, and 'we'll help you fix it'. The first one said they were from the Microsoft Centre in California, the second from Alert Soft in Sydney. Very insistent - don't believe it.
0 found this comment helpful
0

John

Posted on June 21, 2011
Caller type: Unknown
Location: Australia
Of course it's a scam! I was happy to get the call. As USUAL, I said I am not the owner of the house, and asked her to leave her number, name and company name so the "owner" can return the call [always do this, please; this gives you time to THINK; also, this gives you a chance to CHECK their backgroud, ASK someone, etc, etc.]. She duely complied. I added that the "owner" of the house uses a Mac - she then said she couldn't help. If you have time, you can try your best to waste their time. Cheers.
0 found this comment helpful
0

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