Comments on (02) 1999 5040

50.00%
Spam Score
0 complaints this year, 95 total complaints

0 complaints this year, 95 total complaints

Comments on (02) 1999 5040


David

Posted on March 25, 2017
Caller type: Unknown
Location: Australia
Got me for $86.05 for 14 purchases
thanks IG8
0 found this comment helpful
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Toula

Posted on March 16, 2017
Caller type: Unknown
Location: Australia
Its the so called " company". A lot of scum bags nothing more
0 found this comment helpful
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Tim

Posted on March 12, 2017
Caller type: Unknown
Location: Australia
Hi
I just got a new phone &have also been hit with charges
Scam
The only way out is to bar all Premium SMS services from your phone through your provider.
Your time is probably worth more than trying to get a refund from the scammers
0 found this comment helpful
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Andrew

Posted on March 6, 2017
Caller type: Unknown
Location: Australia
is this a joke over 439 charged on my account for premium SMS
called the 1300 795 070 number listed on my phone bill - not helping

stop now
0 found this comment helpful
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Anonymous

Posted on February 19, 2017
Caller type: SMS
Location: Australia
I've sent STOP I've tried blocking nothing is working! I've been charged a crap load because of this and telstra won't do anything because it's third party! I never signed up for anything!!
0 found this comment helpful
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Kazaroo

Posted on February 16, 2017
Caller type: Unknown
Location: Australia
My son too rang the oombudsman and put a block on through my service provider
0 found this comment helpful
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Dav

Posted on February 12, 2017
Caller type: Scam
Location: Australia
Hi all' this has just been brought to my attention by my wife. Reserching over the last couple of days, lots of reading 'posts'. Well yes its still going on as late as the Jan-Feb Bill we have. We went right through the Bills (paper that is) there it is! When will the Accc do something about this!
0 found this comment helpful
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Emma A

Posted on February 9, 2017
Caller type: Scam
Location: Australia
Yep. Same sh*t happened to me. Was charged $5. IDIOTS at Telstra shouldn't be allowing this to happen. Furious.
0 found this comment helpful
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Babs

Posted on January 17, 2017
Caller type: Scam
Location: Australia
I am also being charged from this third party IG8 PTY LTD STOP IT NOW. I have never used 199 numbers.
0 found this comment helpful
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paul

Posted on January 16, 2017
Caller type: Unknown
Location: Australia
Yep its a scam I have been charged for over a year, I did not sign up with ig8 I do not even know who ig8 was, I do now. Telstra is trying to say I do & to ring them to stop my prescription I am so pissed off I cannot even speak with them, my wife is now on the phone to Telstra , I think the only way to deal with this is to can Telstra
0 found this comment helpful
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Jane

Posted on January 8, 2017
Caller type: Unknown
Location: Australia
Just become one of the unlucky victims of Ig8... told by Telstra I have to ring them and sort out myself.... don't even play games on my phone!! So annoying
0 found this comment helpful
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Lejubr

Posted on December 23, 2016
Caller type: SMS
Location: Australia
Just got a new phone & first bill YEP charges from IG8. Contacted Telstra who conveniently blamed my son as soon as I said I had a son living with me, because I got angry & said it was NOT me, who downloaded/subscribed to something. I was also told that Telstra do not have the capability to bar 1900 numbers, so my option was to have Premium SMS barred. Why did I even have to use an option to bar a service I didn't even want or subscribe to in the first place. Convenient way to make more money I think. Just another Scam to watch out for.
0 found this comment helpful
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KymS

Posted on December 16, 2016
Caller type: Unknown
Location: Australia
I have had the same charges onto my Tesltra bill
I rang a helpful lady at Telstra, I was very patient, and calm explaining the situation. She asked if Id played games on the phone, I said no, I wouldn't know how. She asked if Id tried to ring the number to contact the company, I said yes but no one answered, and I believed they wouldn't as I think that it was probably a scam. She tried to ring them and also go no answer. At the beginning of our conversation she said she could credit only the 1st month, but after talking to me and (I wasn't loosing my temper, I work in retail and the angrier people get with me, even if the complaint isn't my fault, the less Ill go out of my way to help!).
So in the end she said because I was a long time customer with Telstra, I paid my bill on time, she credited me the FULL amount of $52.80 and put a stop to any of these charges being done in the future. (she even explained that Id no longer be able to vote on any tv competitions, which doesn't worry me because I don't do that anyway.
0 found this comment helpful
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Brian

Posted on November 21, 2016
Caller type: Unknown
Location: Australia
Telstra told me i had to do it my self , i found that this is just about impossible
0 found this comment helpful
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Trevor

Posted on September 15, 2016
Caller type: Unknown
Location: Australia
I have just received a charge from Telstra for IG8 ,trying to complain to Telstra is a problem in its self .Look like I might dump Telstra if they dont help
0 found this comment helpful
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VMS

Posted on September 13, 2016
Caller type: Unknown
Location: Australia
I am a recent victim too...after getting an updated phone in May I didn't really notice the $19.80 & the $26.40 extra in June & July bills respectively, as sometimes you get charged for extra data, etc. However, when the August bill was nearly $150 on a $95 plan I knew something was wrong. After visiting the Telstra shop yesterday & being told I'd made 8 third party purchases I knew it was a scam. I recalled being offered to play games via text but I never opened the texts, just deleted them. Now I know I was charged for them!!! (I will always check the exact charges each month from now on, which I used to do when receiving paper bills). Imagine how much you would pay if you actually played these so called games with IG8! After being advised to ring Telstra Customer Service I was told about IG8 & he barred the service immediately. Within hours I was very grateful to have Telstra credit the $52.80. Obviously I have lost the previous amounts, but for me the scam would have totalled $99 over 3 months, just on my account...how much is this parasite 'Steve' making on unsuspecting customers?? I see this has been going on for well over a year after checking out posts on Google about IG8. So WHY hasn't this bastard been shut down in all this time if Telstra already knows it's a scam. A bloody disgrace!!!
0 found this comment helpful
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Marilyn

Posted on August 25, 2016
Caller type: Unknown
Location: Australia
"If they do ring you back they will probably charge you $6.60"
0 found this comment helpful
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Rob

Posted on August 17, 2016
Caller type: Scam
Location: Australia
Same here only thing is the mobile that was charged has not been switched on since April and has had 2 calls charged to it. ???
0 found this comment helpful
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REK

Posted on July 16, 2016
Caller type: Scam
Location: Australia
I disputed G8 Pty Ltd charges of $6.60 with Telstra and they removed the charges. They put a bar on these types of services too. I demanded they investigate this as it is a scam
0 found this comment helpful
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Richard Blundell

Posted on July 15, 2016
Caller type: Unknown
Location: Australia
I have only had the contract with Telstra for three months and have been charged $6.60 on two of the bills. I paid the first one as I too couldn't understand the person I tried calling but I am not paying it again Te,star needs to sort all this out!!
0 found this comment helpful
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