Caller: Aus Post

I not only always request email, I've advised them several times that I have slow cognitive speed from an impairment, and can't easily follow conversations in real time.
Now I will answer their emails, but not the phone. These haven't been emergencies, but my complaints about their inflexible policies regarding my impairment-related situation.
In the end I said they were acting in bad faith toward me, and refuse their calls, won't visit the local post office. The only things I could say about the guy there would be grounds for libel so I'm not saying anything about him.

Same here. I was supposed to receive my parcel by 6th June and still waiting. I've been watching my tracking and it been going back and forward from Melbourne to Hoppers Crossing, I had to put in an complaint in the end

Caller: AusPost

I raised an issue for a missing parcel earlier and today I received a call from this number. The lady asked if I had received the parcel. I answered no - and then she said "ok, I'll email you. Have a nice day" and hung up on me. The call finished in a blink of eye.

Caller: Australia post

Australia post calling to follow up on a missing package I logged
Goes to a voicemail asking you to call the service line on 137678
Got through quickly and they were helpful.

Caller: AUSTRALIA POST | STARTRACK

REAL PHONE NUMBER - NOT SCAM .............. It's the lost parcel section following up a delivery

Caller: Aust Post

I know what you mean; just had exactly the same thing.

what a bunch of cock heads.. they call you then you ring them back and the phone isnt manned.. GREAT WORK AUSTRALIA POST

Caller: Australia Post Complaint Services

I had sent in an email complaint to Australia Post one day ago. Their Call Services responded to my concerns

Caller: Australia Post (well that’s who THEY said they were)

About missing parcel didn’t get far with them, they wanted to know what shape of bottle/utensil that was missing and what sort of lid it had etc etc, don’t know how that helps to find it Der!!!!!!!!!!!

Caller: StarTrack

Legitimate return call that I requested from StarTrack relating to business enquiry.

Caller: AusPost

Harassment calls, hangs up after 2 rings, following up complaint form.

I explicitly flagged as email only but of course they rang, and rang, and rang.

My mail kept being dropped of at train depot despite door to door delivery. Why the frick do we pay for it? How as a disabled client am I expected to drive an hour to and another back, for the collection point? 7th time.

This may be Australia Post support. Not sure but it's a maybe......

Caller: Aust Post Complaints - apparently

We're told to not answer unknown numbers. I don't answer the call
On this occasion it was Sobiya S from AustPost
Probably about WHY my parcel travelled from Sydney to Brisbane to Cairns to Brisbane and then to me 63K west of Brisbane.
They will follow up by email says I have received the package now. Case Closed. NO! WHY did it take a tour of Qld ????

Australia Post Complaints - Why is this seen as an unknown number? We are told to not answer unknown numbers so why don't they ID themselves, defies any logic. Needs fixing

Caller: ,supposed to be aust post

the number said Melbourne,caller said she was in brisbane,calling me re an enquiry online,ive enquired online before and no one has ever rung me back,i was worried was a scam caller

Caller: AUSTRALIA POST

Called me regarding a complaint while I was on the phone to them

Caller: Australia Post

They were calling about an enquiry I made online about missing item, unfortunately I could not answer in time & Vanessa left a message to advise she will send an email to answer my question. Now I have to await the email.

Caller: Australia Post

Calls only shortly before close of business, and hangs up after two rings. Sounds like australia post to me! They've left me a couple of voicemails regarding a complaint I've filed recently regarding a parcel being close to fifty days overdue.

Caller: Why Incompetent staff

Because after raised Jan 2022 when you complain to Austpost they have on form if you wish to have them call you or email.

But they ignore request to email, and telephone you instead. Then claim made contact. Shocking.

Caller: Aust post

Follow up call to help and support claim lodged